DND silences your phone and rejects incoming calls. If configured, your phone directs incoming calls to your voicemail.

However, you will always receive paging, intercom, priority, and emergency calls, even when DND is turned on.

  • On the phone registered on Unified CM, if Multilevel Precedence and Preemption (MLPP) is set up for your phone and you turn on the DND, priority calls can still ring your phone depending on your administrator's configuration.

  • On the phone registered on BroadWorks or Webex Calling, if you turn on DND for a specific line, the line can still receive paging calls. When the DND applies to all lines, the paging calls will be ignored.

If a line key is configured with DND, you can press the line key to activate DND.

When your phone is in DND mode, you can see a red bar and the DND icon the DND-On icon in the header.

Your administrator configures the soft buttons that display on your phone screen. If you don't see DND the DND button on your phone, contact your administrator.

1

Tap DND the DND button to turn on DND.

2

To turn off DND, tap DND offthe DND button.

On a phone with multiple lines configured, you can turn on DND for specific lines or for all the lines depending on the configuration of Feature Key Sync and XSI on your phone.

On a line with either Feature Key Sync or XSI enabled, the DND setting applies to this line only.

If a line has both Feature Key Sync and XSI disabled, the DND setting on this line applies to all the lines on the phone that have both Feature Key Sync and XSI disabled.

When all the lines are in DND mode, you can see a red bar and the DND icon the DND-On icon in the screen header. When a specific line is in DND mode, you can see the DND icon on the line.

1

Tap More on the line and then toggle on Do not disturb.

2

To turn off DND, tap More on the line and then toggle off Do not disturb.