Before you begin

After you delete a file and send it to the trash, we recommend that you wait a minimum of 24 hours before removing it from your trash altogether. By following this simple guideline, you can avoid deleting a file that may be in use.


From the customer view in, go to Services > Call > Settings, scroll to Company Media On Hold, and then click Media Manager.


Click and then click Delete All.

The files are permanently deleted and no longer recoverable.