You can define web apps to appear on your device's home screen and open directly from there. Make sure the web engine is on – if not, see this article for more information.

Read Best Practices For Using the Web Engine to learn more about the supported features and limitations of the web engine. If you encounter an issue with a web page, check the Troubleshooting section.

You can set up your Webex devices to grant permanent access to camera and microphone for defined websites, which will skip the default prompt dialogue. This is especially useful for web apps, as users will not have to allow camera and microphone access via a dialogue every time a call is made. To do so, go to the web portal of the device. Read the Advanced Settings article for more information on how to access it. Then, select Settings from the menu on the left. Under Configurations, choose the following:
  • WebEngine > MediaAccess > Add Hostname: Enter the websites that will have access to the camera or microphone. The maximum number of entries is 30.

  • WebEngine > MediaAccess > Add Hostname > Device:

    Camera: Allow access to the camera for the defined website.

    Microphone: Allow access to the microphone for the defined website.

  • WebEngine > MediaAccess > List: List all the allowed websites and their associated Webex devices.

  • WebEngine > MediaAccess > Remove Id: Remove a website with the id from the list of allowed host names. The id is associated with the host and is shown in the result of the list.

  • WebEngine > MediaAccess > RemoveAll: Remove all the websites from the list of allowed host names.


This article does not apply to Desk Hub, DX70, or DX80.


The Web Apps added through the UI Extensions Editor will not appear on Control Hub. To edit them, go directly to the editor.

1

From the customer view in https://admin.webex.com, go to the Devices page and click on your device in the list.

2

Under Configurations, click Web Apps and select Add.

3

Enter the name and the URL of the Web app. The name will appear under the web app icon on the home screen. The device will attempt to get an icon from the WebApp URL, but will use a default icon if the quality is not good enough. Optionally, you can add a custom icon in the web app icon URL field.

You can choose if you want to display the web app
  • Always

  • Only out of call

  • Only in call

4

Click Add and Save.

The icon of the web app is now visible on the home screen of your device. The app opens in full screen and times out after 15 minutes when not in use.


The Web Apps added through Control Hub can't be edited on the UI Extensions Editor. To edit them, go directly to Control Hub.

1

You can access the WebApp Extension Editor from the web portal of the device. Read the Advanced Configurations article for more information on how to access it. When the web portal of the device is opened, select UI Extensions Editor from the menu on the left.

2

Click New and Add under WebApp.

3

Enter the name and the URL of the Web app. The name will appear under the web app icon on the home screen. The device will attempt to get an icon from the WebApp URL, but will use a default icon if the quality is not good enough. Optionally, you can add a custom icon in the web app icon URL field.

You can choose if you want to display the web app
  • Always

  • Only out of call

  • Only in call

4

Export your configuration by clicking on the top bar.

The icon of the web app is now visible on the home screen of your device. The app opens in full screen and times out after 15 minutes when not in use.

To add webapps from the Settings menu on a Board or Desk Series device:

  1. Open the control panel by swiping from the right side of the screen or tapping the button. Then tap Device Settings.

    Scroll to Web Apps.

  2. Tap Manage Web Apps. Then tap Add Web App.

  3. Enter a Name and URL.

    If available, toggle Show Web App in call ON or OFF.

  4. Tap the checkmark in the top left corner. You return to the Manage Web Apps screen.

  5. Tap the arrow to go back and then close the Settings menu. Now your app appears on the home screen with the other buttons.