Configure user access to integrations in Control Hub

If you find that your Webex integrations are in different states, for instance, some are allowed to users and others are denied, rather than modifying each integration one at a time, you can use Webex Control Hub to easily reset the state of all your integrations in one step. Once reset, you can then customize access for individual integrations on a case-by-case basis.

To perform a hard policy reset on all your Webex integrations:

1. Login to Webex Control Hub, https://admin.webex.com.
2. If you manage multiple partners, choose your organization from the drop-down list, otherwise skip to the next step.

   

3. In the left nav, under Management, choose Apps, select the Integrations tab, and then click Manage.

   

4. If you have no policy exceptions, you’ll see the Integration Policy Dialog, but you can still click the Force Reset link to reset customized policies. Skip to step 6.

   

5. If any of your integrations have policy exceptions applied, you’ll see an Integration management dialog. Click Force Reset.

   

6. You’ll see a Warning dialog. If you’re certain you want to reset policies, click Force Reset.

   

   All exception policies are deleted and cannot be restored automatically. Instead, an admin will have to reconfigure the system according to the organization’s current business and security needs.
7. You’ll see a popup notification once the policies are reset.
8. Click Manage and you can again choose to block or allow integrations for all users.