• For 42.3 and later sites, closed captions now include the speaker's name at the front.

  • Webex remembers if you used automated captions in your previous meeting or webinar, and automatically turns them on for your next one.

  • Closed captions are available for each individual user when they turn them on, but they cannot see the closed captions that were displayed before they joined the meeting.

  • Closed captions are only saved when the meeting was recorded.

  • Linux supports automated closed captions in Webex App.

  • If offensive words are used, asterisks replace some letters in the offensive word. We created our own profanity filter generated from common offensive words and phrases. We continue to add words and phrases as they're identified to us.

Caption appear above meeting controls

If no one's speaking, the last caption disappears after 4 seconds.

To show captions, click Show closed captionsShow closed caption in the lower left of the screen.

To show more or fewer lines of text at a time, resize the closed captions box. Point to any edge of the box and drag the resize handle. To return the box to its original size and position, click More > Back to default position and size.

What to do next

If you don’t speak English, French, German, Spanish, or have trouble understanding the speaker, the meeting or the webinar application can translate 13 languages to more than 100 other languages in closed captions. For more information, see Show real-time translation and transcription in Webex Meetings and Webex Webinars.

If no one's speaking, the last caption disappears after 4 seconds.

1

Tap More options > Closed Captions

2

Toggle on or toggle off Closed Captions.

3

Exit out of Closed Captions settings to save these settings.

What to do next

If you don’t speak English, French, German, Spanish, or have trouble understanding the speaker, the Webex Meetings app can translate 13 languages to more than 100 other languages in closed captions. For more information, see Show real-time translation and transcription in Webex Meetings and Webex Webinars.

Known issues and limitations

If the meeting is recorded without Webex Assistant or Closed Captions on, the post-meeting page transcript (in Calendar > Review) is not available.

If both recording and Webex Assistant or Closed Captions is on, then the post-meeting page transcript (in Calendar > Review) only includes the portion of the meeting in which Webex Assistant or Closed Captions were on.