End of Support for Mac Productivity Tools

The final release for Productivity Tools for Mac will be 41.5 as Microsoft plans to block injection-based plugins on Mac Outlook beginning in mid-May. Mac based Outlook customers who wish to use Webex should move to the Cisco Webex Scheduler.

Webex Productivity Tools is a separate package from the Webex Meetings desktop app from 39.10. Productivity Tools no longer supports integrations with IBM Lotus Notes, IBM Sametime, Microsoft Lync, Internet Explorer, and Skype for Business from 41.2.

Start a Scheduled Webex Meeting from Outlook

As the host you can start your meetings from multiple places including your Microsoft Outlook calendar.


Find the meeting on your Microsoft Outlook calendar and open it.


Select Join Webex Meeting.

If you need the host key or host access code, click the link at the bottom of the meeting invite window, and then select More Information.

Start a Personal Conference Meeting from Outlook


In your Microsoft Outlook calendar, open the meeting item and dial the number provided to start the meeting.


Follow the voice prompts. All the information you will be asked for is in the meeting item.

Start an Instant or Personal Room Meeting

From the Microsoft Outlook toolbar, select Meet Now.

By default, instant meetings are held in your Personal Room. You can also choose to have Meet Now default to a Webex Training or Webex Support session Sign in to your Webex site, and select Webex Training or Webex Support from the bottom left. Then select Preferences > "Meet Now Settings and uncheck Use Personal Room for all my instant meetings.


Choosing the Webex Training or Webex Support meeting type will disable the Personal Room functionality for Meet Now.