When wireless connection is enabled for a device, you can change between wired and Wi-Fi connection on the touch interface. To use the Wi-Fi, disconnect the Ethernet cable first.

You can connect to Wi-Fi if your network uses one of these supported authentication types:

  • Open


  • WPA2-PSK (AES)






Network administrators should also read this article , for best practices to follow when configuring a Wi-Fi connection.

The wireless network must show at least three bars on the screen, for the connection to be sufficiently stable. You can't join networks that require sign-in through a landing page.

The system only remembers one network at a time. If you change between different networks, you have to type in the passphrase again.


Open the Settings menu on your device:

  • Boards, Desk Pro, DX70, DX80, Room Series devices: tap the system name at the top of the screen, and then tap Settings .

  • Board Pro, Desk Mini: swipe from the right side of the screen, and then tap Device Settings .


Scroll to Network and service and tap Network Connection .

On the next screen, tap Wi-Fi . If Wi-Fi is off, tap the toggle to turn it on.


Select the Wi-Fi you want to connect to. If the network is hidden, tap Join other network or the gear icon in the upper right corner. You can then set up the Wi-Fi manually.


Type in the username and passphrase as required. Tap Connect .


When you're finished, tap the left arrow to go back to the Settings screen, and then tap the Close button.

Once connected, you can access the Wi-Fi settings and check the network status at any time, including during a call. Go to Settings > Network connection > Wi-Fi and then tap the connected network name. On the next screen tap Advanced Wifi details to see the network's status.