Where is Webex available?
Different Webex capabilities, subscriptions and devices are available depending on where you're located. Review this information to understand where Webex is available.
Webex App free version
The free version of Webex App is not available for use in export control restricted countries (Cuba, Iran, North Korea, and Syria) and Crimea, Mainland China, Russia, and Belarus.
Webex paid subscriptions
Webex Meetings, Webex App and cloud device registrations are available for sale in the following countries and regions. Hybrid Services are available for deployment in these locations as well.
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Country/Region |
|---|---|
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Americas |
American Samoa, Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bonaire and Sint Eustatius and Saba, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands (Malvinas), Federated States of Micronesia, French Guiana, French Polynesia, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Montserrat, Nicaragua, Northern Mariana Islands, Panama, Paraguay, Peru, Puerto Rico, Saint Barthelemy, Saint Helena and Ascension and Tristan da Cunha, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Sint Maarten (Dutch part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Georgia and the South Sandwich Islands, Suriname, Trinidad and Tobago, Turks and Caicos Islands, United States of America, United States Minor Outlying Islands, Uruguay, Venezuela, Virgin Islands (British and U.S.) |
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EMEAR |
Aland Islands, Albania, Algeria, Andorra, Angola, Armenia, Austria, Bahrain, Benin, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Bulgaria, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the Congo, Cote d'Ivoire, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Finland, France, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guam, Guernsey, Guinea, Guinea-Bissau, Hungary, Iceland, Iraq, Ireland, Isle of Man, Israel, Italy, Jersey, Kenya, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Mali, Malta, Mauritania, Mauritius, Mayotte, Moldova, Monaco, Montenegro, Morocco, Mozambique, Namibia, Netherlands, Netherlands Antilles, Niger, Nigeria, Norway, Oman, Palestine, Poland, Portugal, Qatar, Reunion, Romania, Rwanda, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Somalia, South Africa, Spain, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Tanzania, Togo, Tunisia, Türkiye, Uganda, Ukraine, United Arab Emirates, United Kingdom, Vatican City, Western Sahara, Zambia, Zimbabwe |
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APJC |
Afghanistan, Antarctica, Australia, Azerbaijan, Bangladesh, Bhutan, Bouvet Island, British Indian Ocean Territory, Brunei Darussalam, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, Heard Island and McDonald Islands, Hong Kong, India, Indonesia, Japan, Jordan, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Macau, Malaysia, Maldives, Marshall Islands, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Pakistan, Palau, Palestinian Territory, Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Tajikistan, Taiwan, Thailand, Timor-Leste, Tokelau, Tonga, Türkiye, Turkmenistan, Tuvalu, Vanuatu, Vietnam, Wallis and Futuna |
Webex Meetings without Webex App entitlement
Webex Meetings or Enterprise Edition without Webex App entitlement is available for sale in Cambodia.
Webex PSTN with Webex Meetings
For list of countries and regions where VoIP and Webex PSTN are supported, consult the Webex audio coverage datasheet.
Calling services are available for sale via the Cisco Collaboration Flex Plan with select partners in the following countries and regions:
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Country/Region | |
|---|---|
| Africa | Algeria, Angola, Benin, Botswana, Cameroon, Cape Verde, Cote d'Ivoire, Democratic Republic of the Congo, Djibouti, Egypt, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Nigeria, Republic of the Congo, Reunion, Rwanda, Senegal, Sierra Leone, South Africa, Sudan, South Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe |
| Asia | Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Cambodia, Hong Kong, India, Indonesia, Iraq, Israel, Japan, Jordan, Kazakhstan, Kyrgyzstan, Kuwait, Laos, Lebanon, Malaysia, Mongolia, Myanmar (Burma), Nepal, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, South Korea, Taiwan, Tajikistan, Thailand, Timor-Leste, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam |
| Australia | Australia, Fiji, New Zealand, Papua New Guinea, Samoa, Solomon Islands, Vanuatu |
| Central America | Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama |
| Europe | Albania, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, kosovo, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovenia, Slovakia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom |
| North America | American Samoa, Anguilla, Antigua and Barbuda, Bahamas, Barbados, Bermuda, British Virgin Islands, Canada, Cayman Islands, Dominica, Dominican Republic, Grenada, Guadeloupe, Guam, Jamaica, Martinique, Mexico, Montserrat, Northern Mariana Islands, Puerto Rico, Saint Kitts & Nevis, Saint Lucia, Saint-Pierre and Miquelon, Saint Vincent & the Grenadines, Sint Maarten, Trinidad and Tobago, Turks and Caicos Islands, United States, US Virgin Islands |
| South America | Argentina, Aruba, Bolivia, Brazil, Chile, Colombia, Curacao, Ecuador, French Guiana, Guyana, Haiti, Paraguay, Peru, Uruguay |
The calling services can be deployed but not sold in China, and Macau, branch office only countries and regions.
For example, a partner in the United States can sell and deploy services in the United States. If that same customer also has branch offices in China, and Macau, they can deploy services in China. The customer can't sell to a customer in China, nor can they sell or deploy services in Macau. China, and Macau are not listed in supported countries and regions list.
If deploying a Multi-tenant or Dedicated Instance for Webex Calling, the service can be deployed to any country except Embargo countries.
- Cuba
- Iran
- North Korea
- Russia
- Syria
For more information, see the Webex Calling Global Availability and PSTN overview.
If you have opportunity and need assistance make sure to contact your Cisco Account Team and Collaboration Sales Specialists.
Edge can be sold in any country or region where the following two criteria are met:
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Countries and regions where Cisco supports the sale of Webex Meetings and Webex App paid subscriptions.
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Countries and regions where Cisco supports the delivery Meetings Toll Dial-In Audio and Per Minute committed and uncommitted audio services
For list of countries and regions where audio services are supported please consult the Webex coverage presentation or Webex audio coverage datasheet.
Want to know where you can sell Webex video devices? Use the Ciscofax tool to easily determine where you can sell:
| 1 |
Using Mozilla Firefox or Internet Explorer for the best experience, go to the Ciscofax tool. |
| 2 |
Select Product Certifications by Country and select Go. |
| 3 |
Review the Product Approvals Status page. |
| 4 |
Scroll to Option 2 and in the Name dialog box, enter the SKU of the Webex device you want to confirm approval status. All video device SKUs can be found in the Cisco Video Devices Ordering Guide. |
| 5 |
When the search has returned a result for the Cisco video device SKU, select that SKU from the Product Found list and move to Selected Product(s) list. |
| 6 |
Select Country and then click Submit. Ciscofax will return a list of countries where that Cisco video device can be sold. If your country or region is not on the list and you potentially require it for future opportunity please complete the following Smartsheet and the Business Unit Product Manager and/or World Wide Collaboration Sales team will get back to you. |
The Cisco Collaboration Flex Plan is the Cisco lead collaboration offer for selling meetings and/or calling with team collaboration. For the countries and regions that Cisco is enabled for Webex paid subscriptions, you can sell the Collaboration Flex Plan for the cloud services that are offered in that country or region. Refer to the Cisco Collaboration Flex Plan for more information.
For a complete list of countries and regions where you can join Webex trials, read Where is the Webex enterprise trials program available?.
Cloud services restricted countries
Cisco is unable to sell Webex Meetings and Webex App paid subscriptions in Mainland China, South Sudan and Yemen at this time. If you have any questions regarding the sale of Webex Meetings and Webex App paid subscriptions in these countries, please contact your local Cisco Account Manager or Partner Account Manager.
U.S. export control restrictions
Webex Meetings and Webex App are unavailable in Cuba, Iran, North Korea, Sudan, Syria and Crimea due to U.S. export control restrictions.
