How it works

For Webex administrators using Slido for the first time

Slido is disabled by default in Control Hub under Apps > General. Read how to enable Slido in Control Hub to allow it for your whole Webex organization or selected groups.

Slido app is available to users with a meeting host license in all of your organization's Webex sites.

For users

Webex meeting hosts can create and manage Slido interactions in Webex Meetings.

To learn about creating and managing Slido polls and Q&A, visit the following articles:

Security and data management

Retention and protection of data

Slido content and user-accessible data is available for download while the meeting lasts and is lost once the host ends the meeting. The compliance data is stored within Webex infrastructure under Webex data retention policies (set in Control Hub).

Read about the data retention policy in Control Hub.

Requirements

To configure Slido in Control Hub, your account must have customer full administrator privileges.

See Assign organization account roles in Control Hub.

Network preparation

Configure your firewall to allow HTTP/S connections to the following domain:

  • *webexapis.com
  • *webex.com
More about Webex API endpoints .

Hosts and co-hosts launching Slido

Hosts and co-hosts launching Slido need the following:

  • Webex Meetings version 41.6 (or later), Webex Webinars 41.9 (or later), or Webex Suite meeting platform, on Windows or macOS.

  • Microsoft Edge WebView2 installed (if using Windows).

    We recommend you push this component to your Windows users before you enable Slido.

  • Push the component that matches your Windows environment—either 32-bit or 64-bit.

Attendees

Attendees launching Slido need the following:

  • Webex Meetings version 41.6 (or later), Webex Webinars 41.9 (or later), or Webex Suite meeting platform on Windows or macOS.

  • Microsoft Edge WebView2 installed (if using Windows).

    We recommend you push this component to your Windows users before you enable Slido.

  • Supported platforms for attendees to participate in polls:

    • Windows

    • macOS

    • iOS

    • Android

    • RoomOS

    • Online (web client)

Read system requirements.

Enable Slido for the Webex Suite meeting platform

Slido brings interactivity to your Webex Meetings and Webex Webinars by enabling multiple-choice and open text polls and Q&A. For Webex for Government users, Slido for Government is seamlessly integrated into the Webex platform, offering a secure and streamlined experience.

To enable Slido for organizations on the Webex Suite meeting platform:

1

In Control Hub, navigate to Apps > General > Slido app > Edit access > Slido Meetings Settings

2

Specify whether you want to enable Slido for:

Enable Slido for other meeting platforms

For organizations not on the Webex Suite meeting platform:

1

In Control Hub, ensure Embedded Apps are enabled.

If Embedded Apps are disabled, users in Webex Meetings and Webex Webinars will not see Slido.

2

Navigate to: Apps > General > Slido App > Edit access

3

Allow Slido for:

For additional information on how to manage access to Slido for Government read Managing Slido access in Webex Meetings.

Limitations

There are a few limitations to using Slido in Webex for Government:

  • Account Analytics for Slido are not yet available in Control Hub.

  • Surveys are not yet supported.

  • Poll results per participant in multiple-choice polls are not currently supported.
  • External and unverified Webex guests cannot host Slido sessions. Even if designated as co-hosts or panelists, they will only have access to the participant view to submit questions and poll responses.
  • External and unverified Webex guests will be listed under their guest name in Slido exports.
  • Slido is not available on all device types for external and unverified Webex guests.

Troubleshooting

If you or your users encounter issues while using Slido in Webex for Government, follow these steps:
  • Submit a troubleshooting report

    During a Webex meeting, you can send a troubleshooting report directly through Webex App.

  • Contact Cisco TAC

    Reach out to Cisco Technical Assistance Center (TAC) for further support.

Frequently Asked Questions (FAQ)

I’ve been using the original Webex polling and Q&A. How does Slido for Government differ from it?

Slido enables better Q&A moderation, allowing hosts to filter, prioritize and highlight audience questions in real-time. Slido offers a modern and intuitive interface for creating and managing polls, making it easier to engage participants during meetings. If enabled by a host, Slido also supports anonymous audience questions and responses to polls, encouraging openness and honest feedback. Meeting participants can also upvote questions from others to indicate the most important or relevant questions.

While some features such as Surveys, and Account Analytics aren't available, they are planned for future updates.

For a detailed comparison of features, refer to Comparison between Slido for Government and Webex polling and Q&A.

Can I log in to slido.com or manage users there?

No, Slido for Government is available exclusively within Webex. There’s no separate login to slido.com or user management through slido.com.