generic image of Webex bots

Examples of Cisco-developed bots in use.

Bots in Webex App

Bots can help to extend the functionality of Webex App to include a third-party app. You can add bots to Webex App spaces and interact directly with the third-party app from the space. When you've added the bot to the space, you can send ahelpmessage to the bot and the response includes the commands that the bot supports.

You can add a bot to any type of space; add a bot to your project space with other people and interact directly with the third-party app from your space. Or you can create a space with just you and the bot to interact with the third-party app.

The Webex App Hub contains a catalog of bots and apps developed by Cisco and third-party developers.

Cards in Webex App

Bots can present information within Webex App in various ways. Using cards makes it easier for users to interact directly with the bot’s response to a command. You can select from drop-down menus, use buttons, and even use text fields to update and gather information.

For more information on the cards framework, see https://developer.webex.com/blog/new-buttons-cards.

Report any issues on the bot with cards to devsupport@webex.com.

Before setting up notifications for your Bonusly account, you must add the Bonusly bot to a space and link your account. You can add the Bonusly bot to a group space, or you can create a direct space for the Bonusly bot.

1

To add the Bonusly bot to a group space, go to Messaging and choose the space that you want to use for Bonusly notifications.


 

If you want to create a direct space for the Bonusly bot, enter Bonusly.bot@webex.bot in the Search bar.

2

Choose People, click Add People , and enter the Bonusly bot name: Bonusly.bot@webex.bot.

The bot creates a direct space with a welcome message.

3

Click Link account in the welcome message.

4

On the web page that opens, complete the steps to authorize Webex App to access your Bonusly account.

The Bonusly bot sends you a success notification in the space. The notification also includes a Manage Notifications button, which you can use to set up your notification.
5

If you want more information, you can ask the bot for help:

  • In a group space that contains the bot, enter @Bonusly help and send.
  • In a direct space with the bot, enter help and send.
The bot sends a message with a list of supported commands.

After you have added the Bonusly bot to a space and linked your account, you can create your notification. Every time you receive a bonus in Bonusly, you'll get a notification in your chosen space.

1

Manage notifications from a group space or from a direct space with the Bonusly bot:

  • If the Bonusly bot is in a group space, enter @Bonusly help and send the message.

  • If the Bonusly bot is in a direct space, enter help and send the message.

The Bonusly bot sends a message with a Manage Notifications link.
2

Click the Manage Notifications link to open the notification list.

3

Select the notification and click Save to save your settings.

4

If you want to view or edit your notifications in the Bonusly dashboard, click Dashboard.

The dashboard is a web-based tool that you can use to create and edit notifications. It also displays all your spaces that contain the Bonusly bot.

What to do next

If you need help or have any questions about bots in Webex App, please contact devsupport@webex.com.