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Webex Meetings Suite System Requirements
Here's what you need to know about the requirements to join and host meetings. We've put together information about minimum browser and OS requirements, supported email applications, and supported languages.
Operating system and browser support for the Webex Meetings Suite
Supported operating systems
Windows
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Windows Server 2008 64-bit
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Windows Server 2008 R2 64-bit
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Windows 10
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Windows 10 Enterprise LTSB
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Windows 11
Notes:
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Windows OS support on Microsoft Surface Pro is supported.
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Each Webex Meetings monthly release is tested and certified against the current preview of monthly rollup and all semi-annual Windows 10 releases.
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Webex Meetings supports Windows Server 2012 R2 and 2016 with limitation that, for Webex meetings, Productivity Tools, and the desktop application, if a user doesn't have administrator privileges, then an administrator is required to install the Webex Meetings applications and Productivity Tools.
Mac OS X
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10.15
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11.0 (Big Sur)
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12.0 (Monterey)
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FedRAMP-compliant Webex Meetings sites require Mac OS 10.13 or later.
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Starting with Mac OS X 10.7, Apple no longer offers Java as part of the Mac operating system. Since Webex Meetings previously relied on the Java browser plugin to download the meeting application for first-time users, users without Java installed found it difficult to join a meeting. The dependency on Java was removed. Instead, the user is asked to install a small plugin that, once installed, handles the rest of the meeting application installation and then starts the meeting.
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When you start or join an event using Events (classic) for the first time on Safari 6.X and Safari 7, a problem occurs. After you have installed Webex, Safari requires you to trust the plugin for the site you’re attempting to join or start the event from. The page will refresh after that, but you’ll not join the event. In order to join, go back to the link you originally selected and you will be able to join successfully.
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The following Webex services are available:
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Webex Meetings
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Webex Webinars
Webcast mode for attendees doesn’t support Windows Server 2008 64-bit, Windows Server 2008 R2 64-bit, Mac OS 10.13, and Mac OS 10.14.
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Events (classic)
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Webex Training
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Webex Support is no longer supported on Mac OS as it relied on the Java client, which went EOL (End of Life) on April 1, 2021.
Linux (Web App) (32-bit/64-bit)
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Ubuntu 14.x or later
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OpenSuSE 13.x or later
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Fedora 18 or later
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Red Hat 6 or later
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Debian 8.x or later
The following Webex services are available for Linux on the web app:
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Meetings
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Webex Webinars
Webcast mode for attendees doesn’t support OpenSuSE 13.x or later, Fedora 18 or later, Red Hat 6 or later, and Debian 8.x or later.
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Events (classic) (attendees)
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Webex Training (attendees)
Known issues and limitations for Linux on the Webex Meetings web app:
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In some versions of Linux, users must proactively install and activate the “OpenH264 Video Codec provided by Cisco Systems, Inc.” plugin for the video, call my computer, and content sharing features to work in Firefox.
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Content sharing doesn’t work in Linux versions that use Wayland as their display management system (such as Fedora 25 and later), due to an issue with the WebRTC screen sharing API.
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Sending and receiving video doesn’t work in Fedora 28 due to an issue with the H.264 codec.
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Linux clients are not supported for end-to-end encryption.
See the Web App Supported Operating Systems and Browsers for more information on the additional features for Linux that are available in the Webex Meetings desktop app.
Chrome OS support
Support for Google Chrome OS is currently available through the Webex Meetings Web App (Web-Based meeting client support) and the Webex Meetings Android App (Downloadable meeting client support).
See the Web App Supported Operating Systems and Browsers for more details on what's supported.
The Webex Meetings mobile app (version 11.0 or higher) is supported on all Chrome devices that officially support Android apps, through Google Play.
Minimum system requirements
Browsers
Windows
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The Edge browser is supported only for starting and joining meetings, events, training sessions, or support sessions in Webex Meetings, Webex Training, Webex Webinars, Events (classic), and Webex Support.
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Mozilla Firefox 52 and later is fully supported in Windows. Firefox 51 and earlier versions aren’t supported. Users receive a message stating this when they attempt to join or start a meeting with these browser versions.
Mozilla Firefox ESR isn’t supported.
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Chrome latest 32-bit/64-bit
Win Edge Chromium is supported for all customers, including lockdown customers.
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The WebView2 component is required on Windows systems in order to use the Slido integration (and future apps) and the Facebook & Facebook Workplace Live Streaming features.
Mac OS X
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Firefox 52 and later is fully supported in Mac OS X. Firefox 51 and earlier versions aren’t supported. Users receive a message stating this when they attempt to join or start a meeting with these browser versions.
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Safari 11 and later
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Chrome latest 32-bit/64-bit
Mac Edge Chromium requires Mac Desktop client to be on version 40.1 or later.
Linux (Web App)
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Linux (32-bit/64-bit)
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Firefox 48 or later
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Chrome 65 or later
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Chromium
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The following Webex services are available for Linux on the Web App:
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Webex Meetings
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Webex Webinars
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Events (classic)
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Webex Training
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Remote Support
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See the Web App Supported Operating Systems and Browsers for more information on the additional features for Linux that are available in the Webex Meetings Web App.
Windows
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Intel Dual-Core CPU 2.XX GHz or AMD processor (2 GB of RAM recommended)
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JavaScript and cookies enabled on browsers
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Java isn't required for Mozilla Firefox and Google Chrome users.
Mac OS X
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Intel CPU-based (2 GB of RAM minimum)
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JavaScript and cookies enabled on browsers
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Oracle Java 6 to Oracle Java 8
Java is needed for the following services:
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Events (classic)
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Webex Training
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Access Anywhere
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Remote Access
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Hands-On Lab
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Language support
On Mac, localized languages are available for Meetings and Webex Webinars only. Webex Training, Events (classic), and Webex Support do not support Mac localized languages.
All Webex services (Meetings, Webex Webinars, Events (classic), Webex Training, and Webex Support) support the following languages:
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Chinese (Simplified)
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Chinese (Traditional)
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Czech***
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Danish
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Dutch
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English
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French
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German
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Hungarian***
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Italian
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Japanese
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Korean*
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Polish***
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Portuguese (Brazil)
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Romanian***
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Russian
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Spanish (European)
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Spanish (Latin America)
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Swedish**
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Turkish
*Korean is not supported in Events (classic).
**Swedish is not supported in Events (classic), Webex Training, and Webex Support.
***Czech, Hungarian, Polish, and Romanian are not supported in Webex Training and Webex Support.
Supported mobile devices and operating systems
For more info on support devices, languages, and features for the Webex Meetings mobile app, see the Support for the Meetings mobile app.
Meetings Web app supported operating systems and browsers
Microsoft Windows 8 or later (32-bit/64-bit)
Feature |
Edge 25 / EdgeHTML 13 |
Chrome 65 or Later |
Firefox 48 or Later |
---|---|---|---|
Start/Join a meeting |
Yes |
Yes |
Yes |
Switch to the Cisco Webex desktop app |
Yes |
Yes |
Yes |
View shared screen, applications, or files |
Yes |
Yes |
Yes |
View media files |
No |
No |
No |
View whiteboard and annotation |
Yes |
Yes |
Yes |
Chat |
Yes |
Yes |
Yes |
Telephony (Call-in or Call Me) |
Yes |
Yes |
Yes |
Call back to a video system |
Yes |
Yes |
Yes |
Call using a computer |
Yes (Edge 77.0.235.20 and later) |
Yes |
Yes |
Receive video |
Yes (Edge 42 and later), 4K |
4K, Multiway video |
4K, Multiway video |
Send video |
Yes (Edge 42 and later) |
Up to 720p |
Up to 720p |
Share content |
Yes (Edge 77.0.235.20 and later) |
Yes (Chrome 65+) |
Yes (Firefox 52+) |
Mac OS X 10.13 or later
Feature |
Safari 11.0 or Later |
Chrome 65 or Later |
Firefox 48 or Later |
---|---|---|---|
Start/Join a meeting |
Yes |
Yes |
Yes |
Switch to the Cisco Webex desktop app |
Yes |
Yes |
Yes |
View shared screen, applications, or files |
Yes |
Yes |
Yes |
View media files |
No |
No |
No |
View whiteboard and annotation |
Yes |
Yes |
Yes |
Chat |
Yes |
Yes |
Yes |
Telephony (Call-in or Call Me) |
Yes |
Yes |
Yes |
Call back to a video system |
Yes |
Yes |
Yes |
Call using a computer |
Yes |
Yes |
Yes |
Receive video |
4K, Multiway video |
4K, Multiway video |
4K, Multiway video |
Send video |
540p |
Up to 720p |
Up to 720p |
Share content |
No |
Yes (Chrome 65+) |
Yes (Firefox 52+) |
Chromebook
Feature |
Chrome 65 or Later |
---|---|
Start/Join a meeting |
Yes |
Modern View support |
Webex Meetings : Yes Events (classic) and Webex Training: Attendees who join events and training can launch the Meetings web app on Chromebook in Classic View by default. |
Switch to the Cisco Webex desktop app |
No Chrome OS is not supported on the desktop app. |
View shared screen, applications, or files |
Yes |
View media files |
No |
View whiteboard and annotation |
Yes |
Chat |
Yes |
Telephony (Call-in or Call Me) |
Yes |
Call back to a video system |
Yes |
Call using a computer |
Yes |
Receive video |
4K, Multiway video |
Send video |
Up to 720p |
Share Content |
Yes (Chrome 65+) |
Linux (32-bit/64-bit): Ubuntu 14.x or later, OpenSuSE 13.x or later, Fedora 18 or later, Red Hat 6 or later, and Debian 8.x or later
The CentOS operating system is not supported. As a workaround, try upgrading to the latest version of your browser.
Feature |
Firefox 48 or later |
Chrome 65 or later |
Chromium |
---|---|---|---|
Start/Join a meeting |
Yes |
Yes |
Yes |
Start/Join a Personal Room |
Yes |
Yes |
Yes |
Switch to the Cisco Webex desktop app |
Yes |
N/A |
N/A |
View shared screen, applications, or files |
Yes |
Yes |
Yes |
View media files |
No |
No |
No |
View whiteboard and annotation |
Yes |
Yes |
Yes |
Chat |
Yes |
Yes |
Yes |
Telephony (Call-in or Call Me) |
Yes |
Yes |
Yes |
Call back to a video system |
Yes |
Yes |
Yes |
Call using a computer |
Yes |
Yes |
No |
Receive video |
4K, Multiway video |
4K, Multiway video |
No |
Send video |
Up to 720p |
Up to 720p |
No |
Share Content |
Yes (Firefox 52+) |
Yes (Chrome 65+) |
No |
Known issues and limitations:
-
In some versions of Linux, users must proactively install and activate the “OpenH264 Video Codec provided by Cisco Systems, Inc.” plugin in order for the video, call my computer, and content sharing features to work in Firefox.
-
Content sharing does not work in Linux versions that use Wayland as their display management system (such as Fedora 25 and later), due to an issue with the WebRTC screen sharing API.
-
Sending and receiving video does not work in Fedora 28 due to an issue with the H.264 codec.
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Linux clients are not supported for end-to-end encryption.
Learn more
Meetings virtual desktop software
Meetings provides an enhanced experience in Virtual desktop infrastructure (VDI) environments. When you attend meetings in a VDI environment, the Meetings software routes all audio and video streams directly between the thin client and the Meetings Cloud without going through the hosted desktop. The Meetings Desktop Virtual Software currently supports Citrix Virtual Desktop Environment and the support for VMware hosted environment is in early field trial.
System requirements
Server software in data center
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Citrix XenDesktop 7.15, 7.16, 7.17 and 7.18
XenApp is currently not supported.
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Windows 8 or 10 on Hosted Virtual Desktop (HVD)
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VDI plugin on Mac OS
Client software
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Citrix Receiver or Workspace app compatible with Citrix XenDesktop
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Windows 10 on Thin Client
Hardware
All hardware Thin Clients that run Windows 10 with following minimum requirements:
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Processor: AMD Embedded G-Series GX-420GI Radeon R7E 2.00GHz Cores 2
Memory: 4G
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Processor: 6th Generation Intel Core i5-6500TE processor
Memory: 4G
Cisco tested
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HP t630 Thin Client
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HP t730 Thin Client
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Dell Optiplex 7060
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Lenovo ThinkCentre M710q
Limitations
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Recording in Cloud only.
Local recording isn’t supported.
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Sharing options:
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Can’t share multimedia files such as *.mp4 or *.avi.
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The Share My Meeting Windows option isn’t available.
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Optimize for Motion and Video share option isn’t available.
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Proximity doesn’t work.
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Content share
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Side by side view option isn’t available.
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Only layout available in the floating windows view is the Active Speaker view.
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Browser support for video-centric network-based MP4 recordings
Video-centric, network-based MP4 recordings are available for meetings and events that are recorded in the cloud in MP4 format.
Internet Explorer 11 and earlier, and browsers earlier than Firefox 58, and Chrome 59 aren't able to display the video-centric MP4 player so recordings play using our online video-centric, network-based recordings player.
Supported browsers
Windows
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Chrome 59 and later is supported on Windows 8.1 and Windows 10
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Latest Edge version on Windows 10
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Firefox 58 and later is supported on Windows 8.1 and Windows 10
Mac OS X
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Chrome 59 and later
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Firefox 58 and later
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Latest Safari version