You can configure a Webex Board, Desk, or Room Series device running RoomOS to use a proxy server for HTTPS and WebSocket traffic.

You can add your proxy server details manually or by using auto discovery. Auto discovery uses a URL to locate a configuration file containing the relevant proxy server details.

RoomOS supports the following types of authentication:

  • None

  • Basic

  • Digest


Proxy server support is only for HTTP(S) signalling traffic. Media traffic (UDP/TCP/TLS) still needs direct access to the internet. For more, see Network Requirements for Cisco Webex Services.

  1. Access the proxy settings.

    If your device is new or has been reset:

    • Desk or Room Series: Choose the Cisco Webex call service in the First Time Setup Wizard. On the registration screen, select Proxy options.

    • Board: select Proxy options on the registration screen.

    If your device is already activated:

    • Tap the device name on the homescreen, and then tap Settings. Scroll to Network and service and tap Network connection. On the next screen, select Advanced network settings and scroll down to Proxy.

  2. Add the proxy server details manually or by auto discovery.

    Manual configuration:

    Choose Manual from the Proxy options. Enter the Proxy Host IP address/FQDN and the Proxy Port number. To use digest authentication (optional), toggle Proxy server requires authentication ON. Enter a Username and a Passphrase.

    Auto discovery:

    Choose Auto from the Proxy options. Use Auto Discovery (WPAD) is toggled ON by default. Leave this setting on if your device gets the Proxy Server's address from DNS or DHCP. Or, you can toggle the setting off and then type in the PAC URL where the endpoint can get the Proxy server address.

  3. When you're finished, tap the checkmark on the top right of the screen.

  1. Access the proxy settings.

    If your device is new or has been reset:

    • Desk Mini: Choose the Cisco Webex call service in the First Time Setup Wizard. On the registration screen, select Proxy options.

    • Board Pro: select Proxy options on the registration screen.

    If your device is already activated:

    • Swipe from the right side of the screen, and then tap Device Settings. Scroll to Network and service and tap Network connection. On the next screen, select Advanced network settings and scroll down to Proxy.

  2. Add the proxy server details manually or by auto discovery.

    Manual configuration:

    Choose Manual from the Proxy options. Enter the Proxy Host IP address/FQDN and the Proxy Port number. To use digest authentication (optional), toggle Proxy server requires authentication ON. Enter a Username and a Passphrase.

    Auto discovery:

    Choose Auto from the Proxy options. Use Auto Discovery (WPAD) is toggled ON by default. Leave this setting on if your device gets the Proxy Server's address from DNS or DHCP. Or, you can toggle the setting off and then type in the PAC URL where the endpoint can get the Proxy server address.

  3. When you're finished, tap the checkmark on the top right of the menu. Then tap anywhere on the screen to leave the Settings menu.