September 2022 (42.9) Announcements

Webex Events (classic) can’t be scheduled from March 2023

Since the 41.4 update, the ability to schedule events using Webex Webinars has been available. This is an advance notification, that the ability to schedule events using Events (classic) is being deprecated. After March, 2023, all users will need to schedule events using Webex Webinars. Webex Webinars includes many of the advanced features you’re familiar with from Webex Meetings, as well as those you know from Events (classic), such as:

  • Rich branding options

  • Share high-motion video and audio

  • Engagement with reactions, Slido polling and Q&A, and breakout sessions

  • Advanced production and content management • Manage up to 100,000 attendees based on your license limit


 

Notice of upcoming deprecation to provision new Webex sites as Webex Administration managed sites

Currently, paid subscriptions have the option to provision new Webex sites as Control Hub managed or Webex Site Administration managed.

Starting at the end of August, we’ll no longer offer the option to provision new Webex sites as Site Administration-managed sites. This is part of the ongoing initiative to manage all Webex sites from Control Hub.

Enable Webex Assistant

The Enable Webex Assistant setting will default to ON in the 42.10 update, unless an administrator has already manually set it to OFF. If a customer prefers this setting to be OFF, they can ensure that by toggling the setting ON then OFF and saving the page before the 42.10 update.

New Auto Admit security feature

Starting 42.10, the new default behavior allows invitees to bypass the lobby and join a scheduled meeting if they are on the meeting invite and are Webex authenticated (signed into Webex).

No passwords or PIN numbers required! If you’re invited to a meeting and join as an authenticated user or Webex Room systems, you can join the meeting directly. You don’t have to admit anyone or Webex Room systems into an unlocked scheduled meeting. Make sure you are signed in and you can join directly into a meeting. Invitees can join securely, while all other participants go to the secure lobby and must be admitted. No additional effort required by the host or cohost.

Important callouts:

  • . Doesn’t apply to Personal Room meetings.

  • Allowing participants internal to the organization to always join unlocked meetings is now an option at the site adminstrator level only. Non-invited users internal to the organization are no longer permitted to join unlocked meetings unless the new setting is enabled.

August 2022 (42.8) Announcements

Webex Events (classic) can’t be scheduled from March 2023

Webex Events (classic) is upgraded to Webex Webinars. You are upgraded and can host all events with new Webex webinars from March 2023. The new Webex webinar experience is vastly superior and provides more engaging experience, including:

  • Rich branding options

  • Share high motion video and audio

  • Manage attendee view up to 100,000 attendees

  • Advanced polling and Q&A • Breakout rooms


 
  • You can’t schedule any new event with Webex Events (classic) after March 2023

  • Work on your internal communication plan to inform the users and encourage them to use Webex webinars

  • You can disable Webex Events (classic) even today using these steps, Turn Webex Events (classic) on or off

New security feature Auto Admit

In an upcoming release, the default behavior for joining scheduled meetings allows invitees to bypass the lobby and join the meeting if they are on the meeting invite and are Webex Authenticated (Signed into Webex).

No passwords or PIN numbers required! If you’re invited to a meeting and join as an authenticated user or Webex Room, you can join the meeting directly. You don’t have to admit anyone or Webex Room systems into an unlocked Scheduled Meeting. Just make sure you are logged in and you can join directly into a meeting. Invitees can join securely while all other participants go to the secure lobby and must be admitted. This works naturally without any additional effort for the host, cohost, or meeting organizer.

Important call outs:

  • Doesn’t apply to Personal Room meetings.

  • Allowing participants internal to the org to always join unlocked meetings is now an option at the site admin level only. Non-invited users internal to the org are no longer permitted to join unlocked meetings unless the new setting is checked.

  • Existing setting, Enforce meeting password when joining from video conferencing systems is ON by default. Therefore, people who are on-premises are prompted for a meeting password.

Notice of upcoming deprecation of ability to provision new Webex sites as Webex Administration managed sites

Currently, paid subscriptions have the option to provision new Webex sites as Control Hub managed or Webex Site Administration managed.

From August end, we’ll no longer offer the option to provision new Webex sites as Site Administration managed sites. This is part of the ongoing initiative to manage all Webex sites from Control Hub.

July 2022 (42.7) Announcements

MP4 Announcements

Meetings that are recorded in the cloud now use the latest version of the MP4 media file format to enhance the recording experience and save storage space. Meeting recordings are compatible with all major media players.

Comparison between the previous and latest version of meeting recording MP4 files

Previous format

Latest format

MIME

Video/MP4

Video/MP4

Codecs

avc1.640033,mp4a.40.2

avc1.640033,mp4a.40.2

Brands (Major/compatible)

isom/isom,iso2,avc1,mp41

iso6/iso6,dsms,msix,dash

Profiles

isom,iso2,avc1,mp41

iso6,dsms,msix,dash

Fragmented

No

Yes

If you have an unexpected issue with this version of MP4, try using another media player to view them or convert the file to a different format using an app such as FFmpeg.

Control Hub managed site features available for Beta

The ability for administrators to assign licenses to users outside of the organization that owns the site, and the ability to Allow host account signup on Control Hub managed sites are available for beta testing starting in May. To sign up for beta go to https://gobeta.webex.com and select Control Hub & Management.

These features are already available in Site Administration managed Webex sites and the feature gaps are now being closed on Control Hub managed sites.

Notice of upcoming deprecation of ability to provision new Webex sites as Webex Administration managed sites

Currently, paid subscriptions have the option to provision new Webex sites as Control Hub managed or Webex Site Administration managed.

In future we will no longer offer the option to provision new Webex sites as Site Administration managed sites. Exact dates will be communicated in the coming weeks. This is part of the ongoing initiative to manage all Webex sites from Control Hub.

June 2022 (42.6) Announcements

Control hub managed site features available for Beta

The ability for administrators to assign licenses to users outside of the organization that owns the site, and the ability to Allow host account signup on Control Hub managed sites are available for beta testing starting in May. To sign up for beta go to https://gobeta.webex.com and select Control Hub & Management.

These features are already available in Site Administration managed Webex sites and the feature gaps are now being closed on Control Hub managed sites.

Notice of upcoming deprecation of ability to provision new Webex Sites as Webex Administration managed sites

Currently, paid subscriptions have the option to provision new meeting sites as Control Hub managed or Webex Site Administration managed.

In future we will no longer offer the option to provision new meeting sites as Site Administration managed sites. Exact dates will be communicated in the coming weeks. This is part of the ongoing initiative to manage all Webex meeting sites from Control Hub.

May 2022 (42.5) Announcements

Final release of Productivity Tools

The June (42.6) release will be the last release for Productivity Tools. Microsoft Outlook customers who wish to schedule Webex meetings from Microsoft Outlook should move to the Webex Scheduler add-in.

For more information on migrating to the Webex Scheduler Add-In, check out the Migrate from Productivity Tools to the Webex Scheduler Add-In help article.

Use external USB camera or built-in camera to share content


 
It was initially communicated that this feature will be available in the 42.7 update. However, it will now be availble in the June 42.6 update.

Starting with the July (42.7) update, Windows and Mac users will be able to share their built-in or external camera content as if they are sharing their screen during a meeting or webinar. Attendees can view what the user is seeing and sharing using the camera in full screen mode and also view self-video of the participant who is sharing camera content. If users share built-in camera as content sharing source, self-video continues to work.

Notice of upcoming deprecation of ability to provision new Webex Sites as Webex Administration managed sites

Currently, paid subscriptions have the option to provision new meeting sites as Control Hub managed or Webex Site Administration managed.

In future we will no longer offer the option to provision new meeting sites as Site Administration managed sites. Exact dates will be communicated in the coming weeks. This is part of the ongoing initiative to manage all Webex meeting sites from Control Hub.

April 2022 (42.4) Announcements

End of life for Productivity Tools

The June (42.6) release will be the last release for Productivity Tools. Microsoft Outlook customers who wish to schedule Webex meetings from Microsoft Outlook should move to the Webex Scheduler add-in.

For more information on migrating to the Webex Scheduler Add-In, check out the Migrate from Productivity Tools to the Webex Scheduler Add-In help article.

Breakout support for audio-only users

In 42.5, we will be adding the capability for a user joining a meeting using Audio only (PSTN), to be placed in a breakout session. Phone-only attendees can move between the main session and breakout using DTMF tones based on breakout settings. Attendees get audio prompts informing them where they are. They are able to use a limited set of other DTMF tones within a breakout session. Phone-only hosts can also be placed in breakouts by cohosts and similarly are able to move between the main and breakout sessions.

Notice of upcoming deprecation of ability to provision new Webex Administration managed sites

Currently, paid subscriptions have the option to provision new meeting sites as Control Hub managed or Webex Site Administration managed.

As part of the plan to manage all Webex meeting sites from Control Hub we recently turned on the ability to update site management to Control Hub. We are in the process of closing feature gaps in Control Hub managed sites by mid 2022. Once those feature gaps are closed provisioning sites as Site Administration managed sites will no longer be required. At that time, we will no longer offer the option to provision new meeting sites as Site Administration managed sites. Exact dates will be communicated in the coming weeks.

March 2022 (42.3) Announcements

End of life for Productivity Tools

The June (42.6) release will be the last release for Productivity Tools. Microsoft Outlook customers who wish to schedule Webex meetings from Microsoft Outlook should move to the Webex Scheduler add-in.

For more information on migrating to the Webex Scheduler Add-In, check out the Migrate from Productivity Tools to the Webex Scheduler Add-In help article.

Notice of upcoming deprecation of ability to provision new Webex Administration managed sites

Currently, paid subscriptions have the option to provision new meeting sites as Control Hub managed or Webex Site Administration managed.

As part of the plan to manage all Webex meeting sites from Control Hub we recently turned on the ability to update site management to Control Hub. We are in the process of closing feature gaps in Control Hub managed sites by Mid 2022. Once those feature gaps are closed provisioning sites as Site Administration managed sites will no longer be required. At that time, we will no longer offer the option to provision new meeting sites as Site Administration managed sites. Exact dates will be communicated in the coming weeks.

February 2022 (42.2) Announcements

End of life for Productivity Tools

The June (42.6) release will be the last release for Productivity Tools. Microsoft Outlook customers who wish to schedule Webex meetings from Microsoft Outlook should move to the Webex Scheduler add-in.

For more information on migrating to the Webex Scheduler Add-In, check out the Migrate from Productivity Tools to the Webex Scheduler Add-In help article.

January 2022 (42.1) Announcements

Changes to email communications

Starting in January 2022, Webex will no longer send one week scheduled upgrade reminder emails for monthly releases. The upgrade schedule for these releases can be found on the Service Upgrades calendar. To easily find your monthly upgrade date, use the search filter and choose Upgrade as the type and select the cluster(s) for your site(s).

December 2021 (41.12) Announcements

End of support for Internet Explorer 11

In the January 2022 (42.1) update, Webex will officially end-of-life support for Internet Explorer 11. Users may still be able to start or join meetings using this browser. However, we’ll no longer provide bug fixes or updates, and recommend using a supported browser version for the best experience.See our system requirements help article.


 

For webcast attendees, starting February 2022, Internet Explorer 11 is no longer supported. Attendees are prompted to change to a supported browser, when necessary.

End of support for Windows 7.x and Windows 8.x operating systems

In the January 2022 (42.1) update, Webex will officially end-of-life support for Windows operating systems earlier than Windows 10. Users on Windows 7 and Windows 8/8.1 may continue to be able to start or join meetings. However, for the best experience, we recommend upgrading to the latest version of Windows. We’ll no longer provide bug fixes or updates for operating systems earlier than Windows 10. To have the best experience possible, plan to upgrade your operating system before October 2021. See our system requirements help article.

Improved Personal Room security

As part of our drive to provide you with secure meetings, we’re letting you know about some security improvements that we’re making to your Webex site.

The default experience today is that anyone joining your Personal Room can jump into your meeting right away, without having to wait in the lobby.

Starting in January 2022, we’ll be making your Personal Room meetings more secure. Guests who try to join your Personal Room will automatically wait in your lobby until you admit them.

In conjunction with these security changes, we will also make changes to enhance the management of users in the lobby and in the meeting itself.

Introducing Embedded Apps for Webex Meetings

Webex is pleased to announce the availability of embedded applications directly within Webex Meetings. For more information, see Use apps in Webex Meetings and Webex Events (new)

Administrators can configure app availability directly using the Webex Control Hub. By default, apps are enabled and visible to end-users. For more information, please visit our help article here.

The Webex Embedded Apps capability enables access to 20+ apps from third-party developers directly within Webex Meetings. In addition, your organization can develop and deploy private apps by registering the apps at the Webex Developer Portal.

Embedded apps are now also available for messaging within the Webex App. For more information, see Add an app to a space.

Webex meetings to support Windows 64-Bit

Starting January 2022, Webex Meetings will fully support Windows 64-bit. Specific benefits include:

  • Takes full advantage of 64-bit OS: On Windows 64-bit OS, 32-bit apps aren’t taking full advantage of the 64-bit architecture

  • More memory: 64-bit apps can access more memory than the 4 GB that 32-bit apps can access.

  • Better security: If a program comes under attack, the additional security features applied to 64-bit programs can help 64-bit app.

  • Better performance: Most of the computational logic has better performance on 64-bit architecture than 32-bit architecture. If running a 32-bit app on 64-bit Windows, performance is degraded.

Video mesh Cloud Cascade port changes

Video mesh is pushing an update in early January 2022, which requires open destination port ranges UDP 50,000 - 53,000 for the Media Cloud Cascades. Make sure that the UDP 50,000 - 53,000 port ranges are opened up in your firewall configuration. Failure to do so results in service disruption of the Video mesh solution when the software update with the new port ranges for cloud cascade is pushed out.

Today these port ranges are utilized by the Expressway to Webex Cloud (Webex destination port range): UDP 49152-59999 ( Network Requirements for Webex Services), so these port ranges should already be opened. If that is the case, no action is required, but in case they aren't, make sure that they are opened up by January 2022, to avoid any disruption in the proper function of the video mesh solution.

November 2021 (41.11) Announcements

Microsoft Windows 11 support

In this update, we're excited to announce support for Microsoft Windows 11.

End of support for Windows 7.x and Windows 8.x operating systems

In the January 2022 (42.1) update, Webex will officially end-of-life support for Windows operating systems earlier than Windows 10. Users on Windows 7 and Windows 8/8.1 may continue to be able to start or join meetings. However, for the best experience, we recommend upgrading to the latest version of Windows. We’ll no longer provide bug fixes or updates for operating systems earlier than Windows 10. To have the best experience possible, plan to upgrade your operating system before October 2021. See our system requirements help article.

Upcoming changes to the Webex status page

We’re making some exciting changes to the look and feel of status.webex.com. You can expect a cleaner, more intuitive interface allowing you the ability to easily locate the information that is important to you. These updates take effect in mid-October 2021. For more information, check out our help article here What Changes are Being Made to the Webex Status Page?

Webex meetings to support Windows 64-Bit

Starting January 2022, Webex Meetings will fully support Windows 64-bit. Specific benefits include:

  • Takes full advantage of 64-bit OS: On Windows 64-bit OS, 32-bit apps aren’t taking full advantage of the 64-bit architecture

  • More memory: 64-bit apps can access more memory than the 4 GB that 32-bit apps can access.

  • Better security: If a program comes under attack, the additional security features applied to 64-bit programs can help 64-bit app.

  • Better performance: Most of the computational logic has better performance on 64-bit architecture than 32-bit architecture. If running a 32-bit app on 64-bit Windows, performance is degraded.

October 2021 (41.10) Announcements

Pre-Announcement for the ability to convert Webex Meetings sites in Site Administration to Control Hub

We've developed a feature that lets administrators confidently convert their Meetings sites to Control Hub.Previous meetings data such as upcoming meetings, recordings, site settings, and user preferences are maintained.

This feature enters the Webex Beta program in the coming weeks. You’ll need to sign up for the Webex Beta program to try out this feature. When available, you can learn about eligibility criteria and sign up at beta.webex.com.

The benefits for customers include:

  • Unified way of licensing across all Webex services (Messaging, Calling, and Meetings)

  • Consistent security policies across all Webex services

  • Common login for end users for all Webex services

  • Modern administration controls like directory connector, System for Cross-domain Identity Management (SCIM), Active Directory (AD) groups, and more

  • Licensing templates by AD Groups

Pre-Announcement for Removal of the VDI Toggle in Site Administration

In the 41.11 update, users won’t be able to turn on or off the VDI toggle in site administration. The check box for Enable meeting client for VDI won’t be available. The VDI optimization is turned on by default.

End of Support for Windows 7.x and Windows 8.x Operating Systems

In the January 2022 (42.1) update, Webex will officially end-of-life support for Windows operating systems earlier than Windows 10. Users on Windows 7 and Windows 8/8.1 may continue to be able to start or join meetings. However, for the best experience, we recommend upgrading to the latest version of Windows. We’ll no longer provide bug fixes or updates for operating systems earlier than Windows 10. To have the best experience possible, plan to upgrade your operating system before October 2021. See our system requirements help article.

Webex is Getting a Makeover

We're working hard to bring the new Webex brand to life over the next few months. Our new style is seamless and approachable, with a relatable design and seamless collaboration to help your workflow wherever that may be. You see a fresh, colorful design that’s as vibrant as collaboration—uplifting and welcoming–on top of the classic Webex features you know and trust. Get ready for the new Webex!

Beta for Real-Time Transcription for 13 Spoken Languages

Previously, only English transcription was supported. Now, the host can select transcription for the meeting in 13 spoken languages, including English (existing), Chinese Mandarin (Simplified and Traditional), Dutch, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, and Spanish. The captions for these languages can also be translated to 100+ other languages. Users can easily communicate in their own language to be more effective, and experience more inclusive, accessible, and engaging meetings across the globe.​

This feature is in the Webex Beta Program​. You can learn more and sign up at beta.webex.com.