We recommend customers who wish to schedule Webex team meetings from Outlook begin using the Cisco Webex Scheduler add-in, which will replace Productivity Tools in the future. Follow these steps for a smooth migration from Productivity Tools to the new Webex Scheduler add-in.
Migrate to the Cisco Webex Scheduler Add-In
Uninstall Productivity Tools
For IT administrators, refer to the Configure and Remove the Webex Desktop App and Productivity Tools on Mac section of the IT Administrator Guide for Mass Deployment of the Cisco Webex Meetings Desktop and Productivity Tools.
What to do next:
If you're a TMS-XE customer that is using Productivity Tools to schedule and receive One Button to Push (OBTP) for on-premises managed video devices, you must move to a new OBTP solution. TMS-XE is not supported with the Webex Scheduler add-in. For more information, see the Cisco TelePresence Management Suite Extension for Microsoft Exchange 5.13 Release Notes.