Thanks for your feedback.
Silence incoming call ringer (ignore calls) on 9800/8875
Feedback?When you're unable to answer an incoming call, you can silence it without rejecting it. The
phone stops ringing but continues to display a visual alert, so you can still answer the
call. Ignored calls are marked with the silenced icon 
in the Calls list.
The ringer returns to its configured volume for the next call. If unanswered calls are redirected to voicemail, you can check your messages later in the Recents list.
On the phone with multiple lines, if you or your administrator enables the "Auto-collapse into line key" feature on the phones, the active call window is minimized to the line label itself. The inline call label can display the call session information, such as caller or callee name, number, call duration, call state, and call state relevant icons. In this situation, you can press the line key to open the full call window. This feature is available only on Cisco Desk Phone 9811, 9841, 9851, and 9861 registered with BroadWorks or Webex Calling.
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Do one of the following actions to silence an incoming call:
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