This topic describes how to add, edit, delete, and reorder the custom shortcuts for Webex App users in your organization.

You can add URLs starting with https:// or webexteams://, but we prevent all other protocols.


We have experienced performance impacts when retrieving favicons, so we are temporarily disabling this feature. We strongly recommend that you choose one of the icons from our collection instead of the favicon.

1

Sign in to Control Hub at https://admin.webex.com and open the Apps page.

2

Find the Shortcuts section.

3

Add shortcuts:

  1. Click Add shortcut.

    Figure 1. Add Shorcut
  2. Enter the Display name and URL for the shortcut.

    Figure 2. Display Name and URL

    Control Hub retrieves and displays the URL's favicon (this feature will soon be disabled).

  3. Click More options, then select an Icon and its Color from our collection.

    If you don't choose a new icon and color, users will see the default globe icon for the shortcut. The globe is white when Webex App is using the dark theme, and black when Webex App is using the light theme.

    Figure 3. Select 'Icon' and 'Color'
  4. Click Save.

    Your shortcut is added.

  5. Repeat for other shortcuts you need to put in the app.

    You can add up to six(6).

4

Edit a shortcut:

In Apps > Shortcuts you'll see the list of shortcuts.

  1. Click the shortcut you want to edit.

  2. Click the pencil.

  3. Change the display name, URL, or icon.

  4. Click Save.

The edited shortcut shows in the list.
5

Delete a shortcut:

In Apps > Shortcuts you'll see the list of shortcuts.

  1. Click the shortcut you want to delete.

  2. Click the trashcan.

  3. Click Delete.

The shortcut is removed from the list.
6

Reorder shortcuts:

In Apps > Shortcuts you'll see the list of shortcuts.

  1. Click and hold the dimples on the left end of the shortcut you want to move.

  2. Drag the shortcut to a new place in the list.

  3. Repeat until the shortcuts are in the order you want.

    The top 3 from your list show on the side menu in the Webex App. The remaining shortcuts in your list show up on the 'more shortcuts' menu. See the Webex App UI.