To remove this integration, delete the configuration from Control Hub, remove the CVI configuration from the Microsoft 365 tenant, and revoke the Office 365 permissions that you previously granted to the integration.

Before you begin

  • In order to remove the video integration, you need the following administrative access permissions:

    • Full administrator account for your Webex organization, and a web browser that can access Control Hub (see System requirements for Webex services for browser compatibility).

    • Microsoft Teams administration privileges within the Microsoft 365 tenant.

    • Microsoft Tenant Global Administrator privileges in your organization.

  • You need the access to run Microsoft PowerShell commands to complete the removal steps:

1

Delete the tenant from Control Hub:

  1. Sign in to Control Hub, then go to Services > Hybrid.

  2. On the Video Integration for Microsoft Teams card, click Edit Settings.

  3. Click in the Action column, then click Delete.

    Depending on the current status of your integration, you may see either Delete or a menu of options in the Action column.

2

Open a PowerShell window on your computer, and install the Microsoft Teams PowerShell module if it's not already installed:

  1. At the PowerShell command prompt, type the following command:

    Install-Module MicrosoftTeams -AllowClobber

  2. If you are prompted to trust the PSGallery repo, acknowledge with Y to trust, and proceed with the download and installation.

3

Import the Microsoft Teams module and connect to your Teams tenant:

  1. Use the existing window or open a new PowerShell window on your computer.

  2. At the PowerShell prompt, type the following command:

    Import-Module MicrosoftTeams

  3. At the PowerShell prompt, type the following command:

    Connect-MicrosoftTeams
    A Microsoft sign-in page appears.

  4. Enter the credentials for the user with Microsoft Teams administration privileges for the tenant.

    If successful, you get feedback on which account and tenant you successfully signed into. If you get an error, repeat the command and refer to the Microsoft PowerShell documentation for additional assistance.

    You must successfully sign in to your Teams tenant before proceeding to the remaining steps.

4

Run the following PowerShell command:

Remove-CsVideoInteropServiceProvider -Identity Cisco

5

Sign in to the Azure web portal as the Microsoft Global Admin, and navigate to Azure Active Directory > Enterprise Applications.

6

Open the Webex Video Integration for Microsoft Teams application.

7

Click Properties > Delete and confirm the deletion.