When Webex shares link previews, it shares the link with Google Safe Browsing for verification. Webex also reads the metadata of the website to display in the preview, the computer's IP address might be shared with the website. This normally happens when users click links, but you might prefer to not allow the app to do this on their behalf.

This feature is enabled by default, however users on Android, iPhone or iPad can choose if they see the previews in their app.

We only show previews for links when the website links:

  • Include either https:// or http://.

  • Are shared between people in your organization.

  • Are shared in spaces with 250 people or less.

  • Are checked by Google Safe Browsing.

  • Have a site title and the description must be longer than 10 words.

Remove Previews for Website Links for Your Organization

You can prevent previews displaying for any website links shared in spaces for everyone in your organization.

1

From the customer view in https:/​/​admin.webex.com, go to Services and on the Message card click Settings.

2

Scroll to Collaboration Restrictions and toggle Preview Shared Links to off.

Remove Previews for Website Links For Groups in Your Organization

You can prevent previews displaying for website links for people in specific Active Directory groups.

Before you begin

You must have Cisco Directory Connector deployed and synchronize you Active Directory groups.

1

From the customer view in https://admin.webex.com, go to Users and click Groups.

2

Choose a group from the list and then click Settings.

3

Toggle Preview Shared Links to off.

If people are a member of multiple groups and this restriction is selected in one or more groups, then that restriction applies to that person.