To include one-tap joining links in email invitations, meetings can't require attendees to sign in. If the meeting requires a password, it needs to be included in the email invitation. You can set these options for anyone who schedules meetings on your site.

1

From the customer view in https://admin.webex.com/, go to Services > Sites.

2

Choose your site, and then click Configure Site.

3

Under Common Settings, click Site Options.

4

Uncheck the box next to Require users to have an account when joining by phone.

5

Uncheck the box next to Exclude password from invitation.

1

Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Options.

2

Uncheck the box next to Require users to have an account when joining by phone.

3

Uncheck the box next to Exclude password from invitation.

The following default email templates support one-tap joining:
  • CMR Setup Confirmation_CMR

  • Invitation to a Meeting in Progress

  • Invitation to a Meeting in Progress_PR

  • Invitation to a Meeting in Progress_PR(Productivity Tools)

  • MC MeetingInfo For Attendee

  • MC MeetingInfo For Attendee(Productivity Tools)

  • MC MeetingInfo For Host

  • Meeting Information Updated

  • Meeting Invitation

  • Meeting Registration Confirmed

  • Meeting Rescheduled

  • Meeting Scheduled

  • Updated Meeting Invitation

Custom email templates with the following variables support one-tap joining:
  • %JoinByPhoneEntHtml%

  • %JoinByPhoneIcs_Simple%

  • %JoinByPhoneHtml_Simple%

  • %AttendeeJoinByPhoneIcs_Simple%

  • %JoinByPhoneText_Simple%

  • %JoinByPhoneEntText%

  • %AttendeeJoinByPhoneText_Simple%

There are no impacts to any text surrounding these variables in customized templates. If your custom templates use any of these variables, review the template look and feel. If you want to change how your template looks, you can remove these variables and manually enter the numbers in your custom template.