Webex Teams Free

The free version of Webex Teams is not available for use in export control restricted countries (Cuba, Iran, North Korea, Sudan, and Syria) and the Crimea region of Ukraine, Mainland China, and Russia.

Cisco Webex Paid Subscriptions

Cisco Webex Meetings, Webex Teams and cloud device registrations are available for sale in the following countries and regions. Cisco Webex Hybrid Services are available for deployment in these locations as well.

Country/Region

Americas

American Samoa, Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bonaire and Sint Eustatius and Saba, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands (Malvinas), Federated States of Micronesia, French Guiana, French Polynesia, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Montserrat, Nicaragua, Northern Mariana Islands, Panama, Paraguay, Peru, Puerto Rico, Saint Barthelemy, Saint Helena and Ascension and Tristan da Cunha, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Sint Maarten (Dutch part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Georgia and the South Sandwich Islands, Suriname, Trinidad and Tobago, Turks and Caicos Islands, United States of America, United States Minor Outlying Islands, Uruguay, Venezuela, Virgin Islands (British and U.S.)

EMEAR

Aland Islands, Albania, Algeria, Andorra, Angola, Armenia, Austria, Bahrain, Benin, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Bulgaria, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the Congo, Cote d'Ivoire, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Finland, France, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guam, Guernsey, Guinea, Guinea-Bissau, Hungary, Iceland, Iraq, Ireland, Isle of Man, Israel, Italy, Jersey, Kenya, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Mali, Malta, Mauritania, Mauritius, Mayotte, Moldova, Monaco, Montenegro, Morocco, Mozambique, Namibia, Netherlands, Netherlands Antilles, Niger, Nigeria, Norway, Oman, Palestine, Poland, Portugal, Qatar, Reunion, Romania, Rwanda, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Somalia, South Africa, Spain, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Tanzania, Togo, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom, Vatican City, Western Sahara, Zambia, Zimbabwe

APJC

Afghanistan, Antarctica, Australia, Azerbaijan, Bangladesh, Bhutan, Bouvet Island, British Indian Ocean Territory, Brunei Darussalam, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, Heard Island and McDonald Islands, Hong Kong, India, Indonesia, Japan, Jordan, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Macau, Malaysia, Maldives, Marshall Islands, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Pakistan, Palau, Palestinian Territory, Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Tajikistan, Taiwan, Thailand, Timor-Leste, Tokelau, Tonga, Turkey, Turkmenistan, Tuvalu, Vanuatu, Vietnam, Wallis and Futuna

Webex Meetings without Webex Teams Entitlement

Webex Meetings or Enterprise Edition without Webex Teams entitlement is available for sale in Cambodia.

Cisco Webex PSTN with Cisco Webex Meetings

For list of countries and regions where VoIP and Cisco Webex PSTN are supported, consult the Cisco Webex Audio Coverage datasheet.

Cisco Webex Calling

Calling services are available for sale via the Cisco Collaboration Flex Plan with select partners in the following countries and regions:

Argentina, Australia, Austria, Bahamas, Belgium, Bolivia, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Finland, France, Germany, Ghana, Greece, Guatemala, Honduras, Hong Kong, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Ukraine, United Kingdom, United States, Uruguay, Vietnam.

These calling services can be deployed but not sold in the following branch office only countries and regions:

Algeria, Angola, Azerbaijan, Benin, Bosnia and Herzegovina, Egypt, Indonesia, Israel, Kenya, Macau, Montenegro, Morocco, Nigeria, Republic of North Macedonia, Saudi Arabia, Serbia, South Africa, Sri Lanka, Tunisia, Turkey.

For example, a partner in the United States can sell and deploy services in the United States. If that same customer also has branch offices in Indonesia and Syria, they can deploy services in Indonesia. The customer can't sell in Indonesia nor can they sell or deploy services in Syria because Syria is in neither list of supported countries and regions.

For more information, see the Webex Calling Global Availability Sales Playbook here.


If you have opportunity and need assistance make sure to contact your Cisco Account Team and Collaboration Sales Specialists.

Cisco Webex Calling (formerly Spark Call)

Webex Calling (formerly Spark Call) is a cloud-based phone system* available for sale in Canada and the United States of America.

Customers can use Hybrid Services to connect on-premises services (Cisco Unified CM, Business Edition 6000 and 7000) or Cisco-powered cloud services (from a certified Cisco Hosted Collaboration Solution partner).


The Webex Calling service does not include PSTN services. Customers need to purchase PSTN services from a third-party provider. For the complete Webex service, Cisco preferred media provider ecosystem partners can provide PSTN local, long-distance, and direct-inward-dial services. Existing Cisco Unified Communications customers will use Hybrid Services to connect on-premises call capabilities to Webex capabilities in the cloud.

Cisco Webex Edge can be sold in any country or region where the following two criteria are met:

  • Countries and regions where Cisco supports the sale of Cisco Webex Meetings and Webex Teams paid subscriptions.

  • Countries and regions where Cisco supports the delivery Meetings Toll Dial-In Audio and Per Minute committed and uncommitted audio services

For list of countries and regions where audio services are supported please consult the Webex Coverage Presentation or Cisco Webex Audio Coverage datasheet.

Want to know where you can sell Cisco video devices? Use the Ciscofax tool to easily determine where you can sell:

1

Using Mozilla Firefox or Internet Explorer for the best experience, go to the Ciscofax tool.

2

Select Product Certifications by Country and select Go.

3

Review the Product Approvals Status page.

4

Scroll to Option 2 and in the Name dialog box, enter the SKU of the Webex device you want to confirm approval status.

All video device SKUs can be found in the Cisco Video Devices Ordering Guide.

5

When the search has returned a result for the Cisco video device SKU, select that SKU from the Product Found list and move to Selected Product(s) list.

6

Select Country and then click Submit.

Ciscofax will return a list of countries where that Cisco video device can be sold.

If your country or region is not on the list and you potentially require it for future opportunity please complete the following Smartsheet and the Business Unit Product Manager and/or World Wide Collaboration Sales team will get back to you.

The Cisco Collaboration Flex Plan is the Cisco lead collaboration offer for selling meetings and/or calling with team collaboration. For the countries and regions that Cisco is enabled for Cisco Webex Paid Subscriptions, you can sell the Collaboration Flex Plan for the cloud services that are offered in that country or region. Refer to the Cisco Collaboration Flex Plan for more information.

For a complete list of countries and regions where the Webex Trials Program is available, read more.

Cloud Services Restricted Countries

Cisco is unable to sell Cisco Webex Meetings and Webex Teams paid subscriptions in Russia, Mainland China, South Sudan and Yemen at this time. If you have any questions regarding the sale of Cisco Webex Meetings and Webex Teams paid subscriptions in these countries, please contact your local Cisco Account Manager or Partner Account Manager.

U.S. Export Control Restrictions

Cisco Webex Meetings and Webex Teams is unavailable in Cuba, Iran, North Korea, Sudan, Syria and the Crimea region of the Ukraine due to U.S. export control restrictions.