Use mobile device management to configure Webex Meetings
IT administrators can use a mobile device management (MDM) AppConfig service to configure the Meetings app on managed mobile devices. This way, administrators can control user access to app functions such as sign in methods, meeting sources, and video access.
If you're interested in Microsoft Intune SDK MDM or Blackberry SDK MDM support, you can sign up for the mobile application management program.
Overview
Managed configurations, previously known as application restrictions, allow an organization's IT administrator to remotely specify settings for the Meetings mobile app.
Meetings defines the managed configuration options that can be remotely set by an IT administrator. These are arbitrary settings that can be changed by a managed configuration provider. If your app is running in a work profile, your IT administrator can also change your app's managed configuration.
A managed configurations provider is another app controlled by the IT administrator which is running on the same device. The IT administrator communicates configuration changes to the managed configuration provider app, which then makes changes to Meetings.
Prerequisites
-
iOS 9.0 or later
-
Enterprise Mobility Management (EMM) software such as Jamf Pro, AirWatch, Microsoft Intune, or MobileIron
-
Managed applications are uploaded to the App Store
Configuration policies for Meetings
IT administrators can add configuration policies to devices that are enrolled in an EMM solution.
Sign in to the EMM console and approve Meetings from Managed Google Play. IT administrators can then add app configuration policies for the Meetings mobile app. After a user installs Meetings, their device automatically configures the app.
Configuration options
Configuration key |
Value type |
Description |
---|---|---|
DefaultAudioCallType |
Integer |
Specify the default audio connection type for meetings. |
DisableAppleLogin |
Boolean (True or False) |
Allow users to sign in with an Apple account. |
DisableFacebookLogin |
Boolean (True or False) |
Allow users to sign in with a Facebook account. |
DisableGoogleLogin |
Boolean (True or False) |
Allow users to sign in with a Google account. |
DisableO365Login |
Boolean (True or False) |
Allow users to sign in with a Microsoft Office 365 account. |
DisableMeetingNotification |
Boolean (True or False) |
Specify if upcoming meeting notifications are sent. |
DisableVideoSending |
Boolean (True or False) |
Allow users to send video during meetings. |
DisableWebexCalendar |
Boolean (True or False) |
Allow meetings to be listed from the Webex calendar. |
DisableNativeCalendar |
Boolean (True or False) |
Allow meetings to be listed from the device calendar. |
DisableO365Calendar |
Boolean (True or False) |
Allow meetings to be listed from the Microsoft Office 365 calendar. |
DisableDeviceConnection |
Boolean (True or False) |
Allow video devices to connect to Meetings. |
DisableAutoDeviceConnection |
Boolean (True or False) |
Allow video devices to automatically connect to Webex meetings. |
DisableSendingHighFPSShare |
Boolean (True or False) |
Allow users to share their screen at up to 30 frames per second. |
DisableVirtualBackground |
Boolean (True or False) |
Allow users to disable virtual backgrounds in their meetings. |
EnableBlockRootedDevices |
Boolean (True or False) |
Specify if rooted devices can use Meetings. |
EnableForceLogin |
Boolean (True or False) |
Specify if users are required to sign in to user Meetings. |
EnableAutomaticPR |
Boolean (True or False) |
Allow the Meetings Personal Room to open automatically. |
SiteURL |
String |
Specify the Webex site name. For example, company.webex.com |
UserName |
String |
Specify the Webex account holder's username. |
UserPassword |
String |
Specify the Webex account's password. |
OrganizationID |
String |
Specify the organization ID obtained from Control Hub for the cross-organization meeting policy |
UserEmail |
String |
Specify the account holder's email address. |
Only IT administrators can view these configuration keys in an EMM console. Users that aren't IT administrators can't access or change these configuration keys.
Even if some features are enabled by an IT administrator, the feature may still be disabled on a site level by the site administrator.
Sign in to the Meetings mobile app with an MDM service
The Meetings mobile app behaves normally if no MDM Service is set up, or if SiteURL and EnableForceLogin aren't configured.
SiteURL is configured
After entering an email and tapping Next, the configured SiteURL is automatically listed for users.
SiteURL and EnableForceLogin are configured
After entering an email and tapping Next, the configured SiteURL must be used to sign in to the app. If the user isn't signed in but attempts to connect to a meeting, the app prompts them to sign in.
If your site has single sign-on (SSO), users are automatically taken to their SSO page when they sign in to the mobile app. They don't have to enter their email address first.
Configure the default audio setting
Set DefaultAudioCallType by entering the value of the audio connection that you want to set as the default. The audio connection options have the following values:
Audio Connection Type | Value |
---|---|
Call Me | 1 |
Use Internet for audio | 2 |
Call In | 3 |
Don't connect audio | 5 |
The default audio connection that you set applies to users joining a meeting for the first time. If a user changes their audio connection, the audio connection they chose becomes their default. If you don't set a value for DefaultAudioCallType or set an invalid value, Use Internet for audio is set to the default.
Prerequisites
-
Android 5.0 or later
-
Managed devices are enrolled in enterprise mobility management (EMM) software like AirWatch, Microsoft Intune, or MobileIron.
-
A managed device'sMeetings app was added by an IT administrator in the EMM console
Configuration policies for Meetings
IT administrators can add configuration policies to devices that are enrolled in an EMM solution.
Sign in to the EMM console and approve Meetings from Managed Google Play. IT administrators can then add app configuration policies for the Meetings mobile app. After a user installs Meetings, their device automatically configures the app.
Configuration options
Configuration key |
Value type |
Description |
---|---|---|
DefaultAudioCallType |
String |
Specify the default audio connection type for meetings. |
DisableFacebookSignin |
Boolean (True or False) |
Allow users to sign in with a Facebook account. |
DisableGoogleSignin |
Boolean (True or False) |
Allow users to sign in with a Google account. |
DisableO365Signin |
Boolean (True or False) |
Allow users to sign in with a Microsoft Office 365 account. |
EnableForceSignin |
Boolean (True or False) |
Specify if users are required to sign in to user Meetings. |
DisableMeetingNotifications |
Boolean (True or False) |
Specify if upcoming meeting notifications are sent. |
EnableBlockRootedDevices |
Boolean (True or False) |
Specify if rooted devices can use Meetings. |
DisableVideoSending |
Boolean (True or False) |
Allow users to send video during meetings. |
DisableWebexCalendar |
Boolean (True or False) |
Allow meetings to be listed from the Webex calendar. |
DisableDeviceCalendar |
Boolean (True or False) |
Allow meetings to be listed from the device calendar. |
DisableO365Calendar |
Boolean (True or False) |
Allow meetings to be listed from the Microsoft Office 365 calendar. |
DisableDeviceConnection |
Boolean (True or False) |
Allow video devices to connect to Meetings. |
DisableAutoDeviceConnection |
Boolean (True or False) |
Allow video devices to automatically connect to Webex meetings. |
OrganizationID |
String |
Specify the organization ID obtained from Control Hub for the cross-organization meeting policy |
SiteUrl |
String |
Specify the site URL for sign-in. |
|
Only IT administrators can view these configuration keys in an EMM console. Users that aren't IT administrators can't access or change these configuration keys.
Even if some features are enabled by an IT administrator, the feature may still be disabled on a site level by the site administrator.
Sign in to the Meetings mobile app with an MDM Service
The Meetings mobile app behaves normally if no MDM Service is set up, or if SiteURL and EnableForceLogin aren't configured.
SiteURL is configured
After entering an email and tapping Next, the configured SiteURL is automatically listed for users.
SiteURL and EnableForceLogin are configured
After entering an email and tapping Next, the configured SiteURL must be used to sign in to the app. If the user isn't signed in but attempts to connect to a meeting, the app prompts them to sign in.
If your site has single sign-on (SSO), users are automatically taken to their SSO page when they sign in to the mobile app. They don't have to enter their email address first.
Known Issues
Policies controlled by EMM through a Device Policy Controller (DPC) installed on the mobile device may affect Webex App behavior for the following features. IT administrators can use MDM to enable or disable them:
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Share screen: a black screen may appear to others in the meeting when screen capture is disabled.
-
Start self-video: you can't start camera video when the camera is disabled.
-
Bluetooth device: you can't use Bluetooth devices when Bluetooth connections are disabled.
-
Launch Webex App from browser: you can't launch the Webex App from the browser if the browser app is restricted to send WBX protocol to the Webex App.
Configure the default audio setting
Set DefaultAudioCallType by entering the value of the audio connection that you want to set as the default. The audio connection options have the following values:
Audio Connection Type | Value |
---|---|
Call Me | 1 |
Use Internet for audio | 2 |
Call In | 3 |
Don't connect audio | 5 |
The default audio connection that you set applies to users joining a meeting for the first time. If a user changes their audio connection, the audio connection they chose becomes their default. If you don't set a value for DefaultAudioCallType or set an invalid value, Use Internet for audio is set to the default.