Start or schedule meetings

A Jira administrator must install the Cisco Webex Meetings app and enter your Webex site. People with host accounts on that Webex site can use the app to start, schedule, and join Webex Personal Room meetings from Jira. Their Webex accounts must also be enabled for using Personal Rooms.

Jira Users

Start a Webex Personal Room Meeting

If you want to meet with the people working on your issue right away, you can start a meeting.

1

In a Jira issue, click Show more > Open Cisco Webex Meetings on the right side of the page.

2

Click Start Meeting.

Schedule Meeting button
Your meeting appears in the task activity log as a comment, so everyone following the issue knows about and can join the meeting.
Task activity log

You may also receive an email invitation for the meeting, depending on your Jira settings.

Schedule a Webex Personal Room Meeting

If you want to meet at a specific time, you can schedule a meeting in your Webex Personal Room.

1

In a Jira issue, click Show more > Open Cisco Webex Meetings on the right side of the page.

2

Click Schedule Meeting on the right side of the page.

Schedule Meeting button
3

Enter the meeting topic, date, start time, duration, and time zone and then click Schedule.

Your meeting appears in the task activity log as a comment. Everyone following the issue knows about the meeting and can join the meeting when it's time.

You may also receive an email invitation for the meeting, depending on your Jira settings.
4

When it's time to start the meeting, click Start Meeting on the right side of the page.

Join a Webex Personal Room Meeting

If someone starts a meeting right away or schedules a meeting and it's time to join, do one of the following:

  • Click the meeting link in the comment in the task activity log in the Jira issue.
    Task activity log
  • In the Jira issue, click Show more > Open Cisco Webex Meetings and then click Join Meeting or the meeting link on the right side of the page.

    For scheduled meetings, the Join Meeting button and meeting link will no longer appear on the right side of the page after the duration of the meeting. For unscheduled meetings, the Join Meeting button and meeting link will no longer appear on the right side of the page 1 hour after that meeting has started.

Cancel a Webex Personal Room Meeting

If you scheduled a meeting but no longer need to meet, you can cancel the meeting.

1

In a Jira issue, click Show more > Open Cisco Webex Meetings on the right side of the page.

2

Click Cancel Meeting.

When you cancel a meeting, a comment notifies users that you canceled the meeting.
Cancel meeting comment

Jira Administrators

Install and Configure the Cisco Webex Meetings App in Jira

Before you begin

You can install and configure the Cisco Webex Meetings app in Jira if you have a Jira administrator account. After you install the app, users can start or join Webex Personal Room meetings in Jira Service Desk and Jira Software.

1

In Jira, go to Jira settings > Apps > Manage apps > Find new apps.

2

In the Atlassian Marketplace, search for the Cisco Webex Meetings app.

3

Click Install.

4

After the app is installed, click Configure.

5

Enter the Webex site that you want users to use for Webex Personal Room meetings in Jira and click Submit.