Desk Pro, DX80, Room Kit, Room Kit Mini, and Room 55 implement the standard protocol for USB wired audio devices. Manufacturers can implement the standard differently (called HID protocol). So, different models from the same manufacturer can behave differently, and we can't guarantee that all headsets and handsets work.

We test and support answer, hang up, mute, and volume control. You can control the volume independently from the room or desk device and the headset, but the volumes are not synchronized. For example, to achieve the maximum volume, you must set both the volume on the device and the headset to maximum.

For the Cisco Headset 500 and 700 Series we also support: volume sync, hold and resume calls, and reject incoming calls.

We continue to test more headset and dongle models. Check this article for updated information.

Headsets

We have tested the following headsets:

  • Beyerdynamic MMX2

  • Cisco Headset 500 Series

  • Cisco Headset 700 Series

  • Creative Sound Blaster Tactic3D Alpha

  • Jabra BIZ 2300

  • Jabra BIZ 2300 UC Mono

  • Jabra Voice 550

  • Jabra Evolve 30 II UC Duo

  • Jabra Evolve 30 UC Mono

  • Jabra Evolve 40

  • Jabra Evolve 65

  • Jabra Evolve 65 + Link360

  • Jabra Evolve 80

  • Jabra Evolve 80 UC Duo

  • Jabra PRO930 UC

  • Jabra Pro 9450

  • Jabra Pro 9460 UC Duo

  • Jabra Pro 9470

  • Jabra UC Voice 750a UC Duo

  • Logitech B530

  • Microsoft LifeChat LX-3000

  • Microsoft LifeChat LX-4000

  • Microsoft LifeChat LX-6000

  • Plantronics Blackwire C720

  • Plantronics Blackwire C520

  • Plantronics Savi740

  • Sennheiser PC 26

  • Sennheiser SC660

  • Sennheiser MB Pro 2

Note: The provided list of headsets is not exhaustive, and many other headsets work with your room or desk device. We recommend that you check with Jabra, Plantronics, and Sennheiser, as they do their own testing and can provide a list of supported headsets.

Handsets

We support the following handsets:

  • Jabra Handset 450

  • Plantronics P240

Dongles

You can use some wireless headset models from Cisco, Jabra, and Plantronics when using a USB Bluetooth dongle.

We have tested the following dongles:

  • Cisco 700 USB Adapter

  • Plantronics BT300

  • Plantronics BT600

  • Jabra LINK 360

  • Jabra LINK 370