You can make a call from many different places in Webex. Just look for the Audio or Video call icons whenever you're sending a direct message, looking at a contact card, or entering a name or email address into the Search bar.

If you're set up with a phone service such as Unified CM, Webex Calling, or Calling hosted by a Service Provider, you also have access to a dial pad and can make a call from there. Just click and enter a person's name, email address, or video address (such as for a room device) in the dial pad.

Choose whether you want to make it an Audio or Video call and then select the person's Work number, Mobile number or Video Address.


 

If you have multiple phone lines (Unified CM only), you can change the active line for calling.

After your call connects, you get slightly different options depending on whether you choose someone's work number, mobile number or video address.

If you've called their work number or video address as a video call, you can turn the video on and off and, if available, share your screen.

But, if you've chosen someone's mobile number, the call goes through like a regular audio-only phone call, which means you can't turn the video on or share your screen.

With either work numbers, mobile numbers or video address, you can click to get access to advanced calling features. You can put your call on hold or transfer the person to someone else. With some configurations, you can also merge calls or start a conference call.


 

If your administrator has enabled call security for your organization, you'll see at the top right of your calling window, letting you know that the call is secure.

You can make a call from many different places in Webex. Just look for the Audio or Video call icons whenever you're sending a direct message, looking at a contact card, or entering a name or email address into the Search bar.

If you're set up with a phone service such as Unified CM, Webex Calling, or Calling hosted by a Service Provider, you also have access to a dial pad and can make a call from there. Just click and enter a person's name, email address, or video address (such as for a room device) in the dial pad.

Select the person's work number, mobile number or video address and then tap or , depending on your configuration. If you tap your call connects only audio, and you won't be able to switch it to video.


 

When you make a video call, your speaker is used by default. When you make an audio call, your earpiece is used by default. To switch the audio of your call, tap and then select Audio Settings.

You can make a call from many different places in Webex. Just look for the Audio or Video call icons whenever you're sending a direct message, looking at a contact card, or entering a name or email address into the Search bar.

If you're set up with a phone service such as Unified CM, Webex Calling, or Calling hosted by a Service Provider, you also have access to a dial pad and can make a call from there. Just click and enter a person's name, email address, or video address (such as for a room device) in the dial pad.

Select the person's work number, mobile number or video address and then tap or , depending on your configuration. If you tap your call connects only audio, and you won't be able to switch it to video.


 

When you make a video call, your speaker is used by default. When you make an audio call, your earpiece is used by default. To switch the audio of your call, tap and then make your selection.