See the Open and Resolved Bugs for the Latest Webex Meetings Updates for info on the latest updates.


We report open and resolved customer-found bugs of severity 1 to 3. When an update does not include customer-found bugs, there will not be a Resolved Bugs list shown for that update.

You can find details about listed bugs and search for other bugs impacting specific Webex Meetings updates by using the Cisco Bug Search Tool. For more info on using the Bug Search, see Bug Search Tool Help.

The bugs listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug Number

Affected Product Area

Description

CSCvh90269

Webex Meetings

The Make Screen blank feature doesn't work on Windows 10 devices if User Account Control is enabled.

CSCvi72293

Webex Meetings (Mac)

If a user's Facebook account is locked, they can't stream Webex meetings on Facebook Live.

CSCvh63085

Webex Events (Windows)

During events, when a presenter shares their screen, participants can see chat notifications that appear to the presenter.

The bugs listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug Number

Severity

Affected Product Area

Description

CSCvx00648

3

Webex Meetings (Windows)

Addressed an issue where the gesture strings is truncated in other languages in Webex Meetings 41.1.

CSCvx50619

3

Webex Meetings

Fixed an issue where a converted .arf to.mp4 file doesn't show video.

CSCvx51064

3

Webex Meetings (Mac)

Fixed an issue where a new user would be selected as the active video user.

CSCvx51013

3

Webex Meetings (Windows)

Addressed an issue where the MTA window auto pops-up and the user can't start the meeting normally.

CSCvx52496

3

Webex Meetings (Windows)

Addressed an issue where the virtual background changed from 'blur' to 'none' and couldn’t apply the changes.

CSCvx58714

3

Webex Meetings (Mac)

Addressed an issue where the energy usage is very high.

CSCvx44345

3

Webex Meetings (Mac)

Fixed an issue with the message sent to attendees when the host hasn’t join a Classic Event is wrong.

CSCvx56220

3

Webex Meetings (Windows)

Addressed an issue where Webex won’t unhide or show Webex UI and Controls when sharing a screen and pressing Ctrl + Shift + Q a second time.

CSCvx66701

3

Webex Meetings (Windows)

Fixed an Accessibility issue with the keyboard shortcut "Alt + Enter" while Share Screen on Webex Meetings acts as global.

CSCvx04429

3

Webex Meetings

Fixed an issue where there was high CPU utilization in idle state after changing the network.

CSCvx48508

3

Webex Meetings

Addressed an issue where Webex meetings audio is defaulting to "Do not connect Audio".

CSCvx69962

3

Webex Events (Windows)

Fixed an issue where the video stops for all the attendees after the participants count increases to more than 1000 in Webex Events.

CSCvx73075

3

Webex Meetings (Mac)

Fixed an issue where the Mac client share multimedia can't open an url that contains : ().

The bugs listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug Number

Severity

Affected Product Area

Description

CSCvw91688

3

Webex Meetings (Windows)

Fixed an issue where the join meeting time was wrong.

CSCvx43846

3

Webex Meetings (Windows)

Fixed an issue where an Internet Explorer user can’t join using 40.10.12.

CSCvw70105

3

Webex Meetings (Windows)

Addressed an issue where a fake instance of Webex (standby process of Meeting) shows if Alt + TAB was pressed.

CSCvw37960

3

Webex Meetings

Addressed an issue where the mouse pointer isn’t visible.

CSCvx25650

3

Webex Meetings (Windows)

Fixed an issue with Akamai where the CDN app downloads 10 times.

CSCvw96420

2

Webex Meetings (Windows)

Fixed an issue where after a meeting is done the site package shouldn’t get updated.

CSCvw91938

3

Webex Training (Windows)

Addressed an issue where the participant's Webex app crashes when the panelist shares screen (Webex Training).

The bugs listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug Number

Severity

Affected Product Area

Description

CSCvw75624

2

Webex Meetings (Mac)

Fixed an issue where a Mac Big Sur (MacOS 11.x) user can't start meeting video.

CSCvw65481

3

Webex Meetings (Windows)

Addressed an issue where when the user stops recording, the Webex meeting app icon disappears in the taskbar.

CSCvw59368

3

Webex Meetings (Mac)

Addressed an issue where Mac showed an inverted user name in plist.

CSCvw63623

3

Webex Meetings

Fixed an issue where the app doesn't close when clicking on “x” button and will be blurred out if you try to connect to an endpoint using proximity.

CSCvw67585

3

Webex Training (Mac)

Fixed an issue where a mac user in a Training session can't share a PPT, word, or an excel file.

CSCvw58188

3

Webex Meetings (Windows)

Addressed an issue where the "Transfer file" functionality is being disabled during Remote Access sessions.

CSCvw57947

3

Webex Meetings (Mac)

Fixed an issue where Mac users were unable to accept cohost prompt when in full screen mode.

CSCvw68248

3

Webex Meetings (Mac)

Addressed an issue where when the user started a meeting, entered the meeting, and then left the meeting, the meeting crashed.

CSCvw68272

3

Webex Meetings (Mac)

Addressed an issue where when the user started a meeting, entered the meeting, and then left the meeting, the meeting crashed.

CSCvw68265

3

Webex Meetings (Mac)

Fixed an issue with Mac Crash for Video Device Manager.

CSCvw61720

3

Webex Meetings (Windows)

Fixed an issue where a certificate error occurred while joining audio or video in the meeting.

CSCvw68234

3

Webex Meetings (Mac)

Addressed an issue where when the user started a meeting, entered the meeting, and then left the meeting, the meeting crashed.

CSCvw67351

3

Webex Meetings

Addressed an issue with Ctrl+Shift+L command that is not recognized by the Excel anymore in Webex sharing.

CSCvw70008

3

Webex Meetings

Addressed an issue when using "Call My Device" Through Webex Teams. URI is an old account name for device.

CSCvw76235

3

Webex Meetings

Fixed an issue with Breakout Room error message when returning to the main meeting.

CSCvw53973

3

Webex Meetings (Mac)

Addressed an issue where when an attendee left a breakout session they can't join the main meeting's video.

CSCvw76930

2

Webex Meetings (Mac)

Fixed an issue with the meeting crashing in T40.12.3.

CSCvw80334

3

Webex Meetings (Mac)

Addressed an issue where Polling crash caused many issues. The user was unable to join the breakout session and mute or unmute themselves.

CSCvw48337

3

Webex Meetings

Addressed an issue where the video was covered by a green color and a flash in the grid view.

CSCvw84490

3

Webex Meetings (Mac)

Fixed an issue with the meeting crashing in Attendee List View Controller table view.

CSCvw47450

2

Webex Meetings

Fixed an issue where the user couldn't join audio and video in a meeting.

CSCvw84477

3

Webex Meetings (Mac)

Fixed an issue with the meeting crashing in Assignment View Controller.

CSCvw84483

3

Webex Meetings (Mac)

Fixed an issue with the meeting crashing in Assignment View Controller.

CSCvw84475

3

Webex Meetings (Mac)

Fixed an issue with the meeting crashing in Assignment Outline View.

CSCvw85086

3

Webex Meetings (Mac)

Addressed an issue with wrong characters on names for six of the participants.

CSCvw93563

3

Webex Meetings (Windows)

Fixed an issue that caused an error when users are connected to media nodes that they weren’t supposed to connect to.

CSCvw80367

3

Webex Meetings

Addressed an issue with the capture format issue for Hamilton superflix-webcam

CSCvw96416

3

Webex Meetings (Windows)

Addressed an issue where the hardware acceleration isn’t showing on the Windows Webex meeting app.

CSCvw68247

3

Webex Meetings (Windows)

Addressed an issue where user was unable to close "About Cisco Webex Meetings" box on Windows 7 machines.

CSCvw96427

3

Webex Meetings (Mac)

Fixed an issue with the meeting crashing in My Chat Controller.

The bugs listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug Number

Severity

Affected Product Area

Description

CSCvw65850

3

Webex Meetings

Addressed an issue with VoIP feedback issues after upgrade.

CSCvw21571

2

Webex Meetings

Fixed an issue with Cisco Webex Meeting VDI to support VMWare Client 5.5 and VMWare Agent 7.13.

CSCvv71569

3

Webex Meetings (Windows)

Fixed an issue where the Polish language keyboard layout initiated Webex meeting room shortcuts.

CSCvv71390

3

Webex Events (Mac)

Addressed an issue where the user was always able to connecting to a Webex Event even after they were expelled by the host.

CSCvw36345

3

Webex Meetings (Mac)

Addressed an issue where the Mac desktop application kept crashing and couldn't be used.

CSCvw45760

2

Webex Meetings (Mac)

Addressed an issue with Webex main meeting window not loading after user stops sharing second desktop screen.

CSCvw36656

3

Webex Meetings (Mac)

Fixed an issue where when a user signs-in and joins from a Mac system both Windows and Mac participants see the user as an Anonymous User.

CSCvw46309

3

Webex Meetings

Addressed an issue where when sharing a PDF as a file in a Webex Meeting, the content is distorted and shows colored artifacts in MacOS 11.0.1 Big Sur.

CSCvw50010

3

Webex Trainings (Mac)

Addressed an issue where the user was always able to connecting to a Webex Training session even after they were expelled by the host.

CSCvw55861

3

Webex Meetings (Mac)

Fixed an issue where the user rejoined the meeting after the customer opens polls.

CSCvw53875

3

Webex Meetings (Mac)

Fixed an issue where when there were more than two people in the waiting room and the hosts admit one of the users the waiting room bar turned gray.

CSCvw47249

2

Webex Meetings (Windows)

Fixed an issue where a when Windows 10 users launching there personal meeting room from the desktop application are having JMF errors.

CSCvw53883

3

Webex Meetings

Fixed an issue where the Webex Meetings desktop app doesn't use the system proxy configuration set up in the local network configuration instead only tries to connect directly when Mozilla firefox is set as the default browser.

The bugs listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug Number

Severity

Affected Product Area

Description

CSCvw32232

3

Webex Meetings (Windows)

Addressed an issue where if the user doesn't have avatar url the avatar image is still shown.

CSCvw37770

2

Webex Meetings

Fixed an issue where Windows sends email out to attendees who join meetings through the polling module.

CSCvw23893

3

Webex Meetings

Addressed an issue with VoIP quality not being good and sometimes loud.

CSCvw37815

2

Webex Meetings (Mac)

Fixed an issue where Mac sent emails out to other attendee with avatar information.

CSCvw34605

3

Webex Meetings (Windows)

Addressed an issue where other attendees can't hear a user joining from a Windows 10 system. The UI shows that the user is unmuted but still no one can here the user. Also, the user can't change their mute status.

CSCvw31598

3

Webex Meetings (Mac)

Addressed an issue where the left centralized control bar doesn’t fade away on Mac on 40.9.

CSCvw15832

3

Webex Meetings (Windows)

Addressed an issue where the user wasn’t able to connect the computer to audio intermittently.

The bugs listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug Number

Severity

Affected Product Area

Description

CSCvw34605

3

Webex Meetings (Mac)

Addressed an issue where other attendees can't hear a user joining from a Windows 10 system. The UI shows that the user is unmuted but still no one can hear the user. Also, the user can't change their mute status.

CSCvw27829

3

Webex Meetings (Windows)

Addressed an issue with Windows OS and Webex Meetings clients reporting abnormal RTT values in MQE.

CSCvw37770

2

Webex Meetings

Fixed an issue where Windows sends email out to attendees who join meetings through the polling module.

CSCvw37815

2

Webex Meetings (Mac)

Fixed an issue where Mac sent emails out to other attendee with avatar information.

The bugs listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug Number

Severity

Affected Product Area

Description

CSCvv44857

2

Webex Meetings (Windows)

Fixed an issue where when opening a poll most of the attendees aren’t able to see questions.

CSCvu53534

2

Webex Meetings (Windows)

Addressed an issue where there were multiple vulnerabilities in the ARF and WRF players for Windows and it could allow an attacker to execute arbitrary code on an affected system.

CSCvu59610

2

Webex Meetings (Windows)

Addressed an issue where there were multiple vulnerabilities in the ARF and WRF players for Windows and it could allow an attacker to execute arbitrary code on an affected system.

CSCvu53451

2

Webex Meetings (Windows)

Addressed an issue where there were multiple vulnerabilities in the ARF and WRF players for Windows and it could allow an attacker to execute arbitrary code on an affected system.

CSCvv78850

3

Webex Meetings (Windows)

Fixed an issue where the customer had an issue with chat logs in the Webex space.

CSCvv70179

2

Webex Meetings (Windows)

Addressed an issue where the webexmgr (0001-0008CAB9) crashed.

CSCvv68606

3

Webex Meetings

Fixed an issue where the user was unable to join a Webex meeting from the meetings desktop app when a new update for the Webex meetings desktop app became available.

CSCvv92121

3

Webex Meetings (Mac)

Addressed an issue when the video option disappeared while in a Webex Meeting.

CSCvv95540

3

Webex Meetings (Windows)

Fixed an issue where the audio shared during a meeting is not heard by some participants.

CSCvv86368

3

Webex Meetings (Windows)

Addressed an issue where when the Esc key is clicked during a poll, the poll window is blank and another poll can’t be created.

CSCvv73342

3

Webex Events (Windows)

Addressed an issue where Proximity isn’t working with Webex Event.

CSCvw14048

3

Webex Meetings

Addressed an issue where Control Hub Troubleshooting Meetings Client Metrics (Telemetry) was unavailable for certain users.

CSCvw13274

3

Webex Meetings (Mac)

Addressed an issue where the meeting crashed when a user canceled the proxy prompt.

CSCvv77380

2

Webex Meetings

Fixed an issue with the 40.9.5 crash WCLDll.dll [0001:00023440].

CSCvv76907

3

Webex Events

Fixed an issue where the Webex Events window was unresponsive for the host.

The bugs listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug Number

Severity

Affected Product Area

Description

CSCvu44356

2

Webex Meetings

Fixed an issue where there was a Webex Meeting Information Disclosure Vulnerability.

CSCvv66149

3

Webex Meetings (Mac)

Fixed an issue where the attendee could hear a panelist from outside the practice session.

CSCvv67592

3

Webex Meetings (Mac)

Addressed an issue where Mac users were having an intermittent issue with Polls in Webex Meetings.

The bugs listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug Number

Severity

Affected Product Area

Description

CSCvv38581

3

Webex Meetings (Mac)

Fixed an issue where users automatically unmuted when joining or starting a Webex Meeting.

CSCvv29100

3

Webex Meetings (Mac)

Fixed an issue where when a Mac user shares a file and then go into a practice session, the attendee loose the slides.

CSCvv40125

2

Webex Meetings (Windows)

Fixed an issue where in some environments, users cannot update ciscowebexstart.exe because it is occupied by Windows. This caused the start meeting fail and pop-up error23.

CSCvv52819

3

Webex Meetings (Mac)

Fixed an issue where a Mac user using the meeting client still can use the blur virtual background even when the site admin had disabled it.

CSCvv37475

3

Webex Events (Windows)

Fixed an issue where the host of the meeting was unable to see the "Company Names" on the Attendee List in the Event.

CSCvv39812

3

Webex Meetings

Fixed an issue where the camera option is grayed out for all iOS users during a meeting and the participants are not able to join with their video camera.

CSCvv42971

3

Webex Meetings

Fixed an issue where in the ARF recording, the participant panel is empty.

CSCvu95289

3

Webex Meetings

Addressed an issue where the language settings for the meeting were not displaying as expected.

CSCvv54222

3

Webex Meetings

Fixed an issue where if the parse TelemetryInfo in HKCU failed, webexapp will be in a lock status and always cost about 15% CPU time.

CSCvv53391

2

Webex Meetings (Windows)

Fixed an issue where there was a pop-up error (65028) when use java download to join a meeting. The meetings app crashed multiple times.

CSCvv62946

3

Webex Meetings

Fixed an issue where the Chat log formatting was mixed up after update on August 4, 2020.

CSCvv62945

3

Webex Training (Windows and Mac)

Fixed an issue where Cisco Webex Training rejects other people from joining a Breakout Session after a few hours due to meeting register number being greater than 256.

CSCvv62948

3

Webex Meetings

Fixed an issue where JMF- can’t Start meeting or Join meeting the first time on the meetings desktop app.

The bugs listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug Number

Severity

Affected Product Area

Description

CSCvv13853

2

Webex Meetings

Fixed an issue where the guest was unable to join an Orion meeting from the Webex meetings desktop app meeting list

CSCvv15897

3

Webex Meetings (Windows)

Fixed an issue where the Webex client constantly throws the pop-up error after a poll has been closed and published.

CSCvu97649

3

Webex Meetings (Windows)

Fixed an issue where there is a text overlaps in Webex chat when the user's first name and last name is large.

CSCvv17638

2

Webex Meetings (Windows)

Fixed an issue where a crash occurred when a user clicked No for a duplicated meeting from Productivity Tools.

CSCvv33369

2

Webex Meetings

Fixed an issue where a crash occurred during standby exiting.

CSCvv15201

2

Webex Meetings (Windows)

Fixed an issue for the Webex Desktop app being unable to connect to a meeting since the meetingDaemon.dll was missing in 40.8 sites.

CSCvv18038

2

Webex Meetings (Windows)

Fixed an issue where the user was unable to start or join any meeting from the Webex application for WBS40.6.6.

CSCvv28591

3

Webex Meetings

Fixed and issue where there was no audio in Audio Broadcast.

CSCvv21708

3

Webex Events

Fixed an issue where Webex Events freezes after exiting a practice session.

CSCvv17017

3

Webex Meetings (Mac)

Fixed an issue where the participant's video was not visible during screen sharing, when using an external monitor on Mac OS.

Bug Number

Severity

Affected Product Area

Description

CSCvu89763 3 Webex Meetings (Windows) Addressed an issue where the avatars of the users were displaying although the site admin toggle for them was not on.
CSCvu39734 3 Webex Meetings (Mac) Addressed an issue where all the Webex controls were not displaying in Apple keynotes play mode.
CSCvu84548 3 Webex Trainings (Windows) Fixed an issue where the user could not join the breakout training session as expected.
CSCvu88415 3 Webex Meetings (Windows) Fixed an issue where the audio would not unmute as expected when the user was using Call-Me to join the meeting.
CSCvu95290 2 Webex Meetings Addressed an issue where the CPU usage for the user was high when using the Webex desktop app.
CSCvu95821 2 Webex Site Administration Addressed an issue where the language was displaying in English and not traditional Chinese as expected when the user clicked "Check for Update to Upgrade."
CSCvu92716 3 Webex Events (Windows) Addressed an issue where the user could not join the event as expected.
CSCvu82000 2 Webex Meetings (Windows) Fixed an issue when the Webex Desktop App would not launch a meeting as expected.
CSCvu81568 3 Webex Meetings Addressed an issue where the meeting could not start as expected because of the Virtual Desktop Infrastructure (VDI).
CSCvv00887 3 Webex Events Addressed an issue where the user name for the new host was not displaying as expected.

The bugs listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug Number

Severity

Affected Product Area

Description

CSCvu81623 3 Webex Events Fixed an issue where an error message “This registration ID has already been used” displayed when an user tried joining the event.
CSCvu84340 3 Webex Events Fixed an issue where the answer for a survey question was displaying in a different column than expected.
CSCvu75957 2 Webex Meetings Fixed an issue where the meeting ended before expected when the presenter stop sharing and the other user dropped the meeting window into another monitor.
CSCvu58667 3 Webex Meetings (Mac) Addressed an issue where the characters a Mac user typed on an Italian keyboard could not match on the Windows presenter.
CSCvu62516 3 Webex Meetings (Windows) Addressed an issue where a default username was displaying when a user joined a meeting for the first time.
CSCvu66677 3 Webex Events (Windows) Fixed an issue where an attendee joined an event unmuted although Mute upon Entry was set.
CSCvu82000 2 Webex Meetings (Windows) Fixed an issue when the Webex Desktop App would not launch a meeting as expected.
CSCvu84981 3 Webex Site Administration Addressed an issue where the meeting was not starting as expected.
CSCvu71627 3 Webex Meetings Addressed an issue where when the user clicked the join button it began to spin and launch the browser, and not the meeting as expected.

CSCvu86749

2

Webex Site Administration

Addressed an issue where the language selected was not displaying for the Meeting client.

CSCvu88619 3 Webex Meetings Addressed an issue where the Linux user was not able to join the meeting as expected.