사용자 및 작업 공간에 대해 통화 착신 전환 구성

The settings that you choose for call forwarding override the current configurations. You can activate or modify the following call forwarding settings for Webex Calling users and workspaces.

• Forward all calls—Choose this option to forward all calls to a specific phone number. 수행할 수 있는 작업:

  • Enter a specific internal or external phone number to which you want to forward the calls.

  • Select Allow forwarded calls to leave voicemail. This option is only available for selection if you've entered a valid internal phone number with voicemail service enabled.

  • Select Play a brief tone for forwarded calls to play a brief tone whenever a call is forwarded.

• Forward calls during busy lines—Choose this option to forward the calls when the line is busy. 수행할 수 있는 작업:

  • Enter a specific internal or external phone number to which you want to forward the calls.

  • Select Allow forwarded calls to leave voicemail. This option is only available for selection if you've entered a valid internal phone number with voicemail service enabled.

  If call waiting is enabled, this feature isn't triggered.

• Forward calls when unanswered—Choose this option to forward the calls when it’s unanswered or exceeds a certain number of rings. 수행할 수 있는 작업:

  • Enter a specific internal or external phone number to which you want to forward the calls.

  • Set the Number of rings before forwarding. Once the call exceeds this number of rings, it will be forwarded to the phone number entered.

  • Select Allow forwarded calls to leave voicemail. This option is only available for selection if you've entered a valid internal phone number with voicemail service enabled.

• Forward calls if the network is disconnected—Choose this option to forward the calls when a user is unreachable or your office loses connectivity. 수행할 수 있는 작업:

  • Enter a specific internal or external phone number to which you want to forward the calls.

  • Select Allow forwarded calls to leave voicemail. This option is only available for selection if you've entered a valid internal phone number with voicemail service enabled.

  If you’re using the Webex App for mobile, this feature doesn't apply.