Cisco Wireless Phone 9821 administration web page (Unified CM)

Configure the administration page for phone

The administration web page is enabled when the phone ships from the factory and the password is set to Cisco. But if a phone registers to Cisco Unified Communications Manager (Unified CM), you must enable the administration web page and configure a new password.

Enable this web page and set the sign-in credentials before you use the web page for the first time after the phone has registered.

Once enabled, the administration web page is accessible at HTTPS port 8443 (https://x.x.x.x:8443, where x.x.x.x is a phone IP address).

Before you begin

Decide on a password before you enable the administration web page. The password can be any combination of letters or numbers, but it must be between 8 and 127 characters in length.

Your username is permanently set to admin.

1	In Cisco Unified Communications Manager Administration, select Device > Phone.
2	Locate your phone.
3	In the Product Specific Configuration Layout section, set Web Admin to Enabled.
4	In the Admin Password field, enter a password.
5	Select Save and click OK.
6	Select Apply Config and click OK.
7	Restart the phone.

Access the phone administration web page

You can access the phone administration web page by visiting the IP address of the phone.

1	Obtain the IP address of the phone: In Cisco Unified Communications Manager Administration, select Device > Phone and locate the phone. Phones that register toCisco Unified CM display the IP address on the Find and List Phones window and at the top of the Phone Configuration window. On the phone, access the Settings app, choose Admin settings > Network configuration > IPv4 setup, and then scroll to the IP address field.
2	Open a web browser and enter the following URL, where `<IP_address>` is the IP address of the Cisco IP Phone: `https://<IP_address>:8443`
3	Enter `admin` in the Username field.
4	Enter the password in the Password field.
5	Click Submit.

Set up the WLAN profile and network with the administration web page

You can set the WLAN and network configuration parameters from the administration web page if you need to set up a phone remotely. When you set up a phone this way, you set up the first WLAN profile for the phone.

From the phone administration web page, select WLAN.

Click Profile 1.

Set the fields as described in the following table.

Field Name	Description
Source	Read-only field
Status	Use to enable or disable the profile.
Profile	Enter the name of the profile.
User modifiable	Use this field to allow or restrict users from modifying their WLAN profile.
WLAN configuration
SSID	Enter the SSID of the access point.
Security mode	Select one of the following security modes: None, PSK, EAP-FAST, EAP-PEAP, and EAP-TLS.
Passphrase	When the security type is PSK, the screen displays the Passphrase field. Enter an 8-63 ASCII or 64 Hex passphrase.
User ID	When the security type is EAP-FAST or EAP-PEAP, the screen displays the User ID field. Enter the ID of the user.
Password	When the security type is EAP-FAST or EAP-PEAP, the screen displays the Password field. Enter a password.
User certificate	When the security type is EAP-TLS, the screen displays the User certificate field. Select one of the following certificate types: Manufacturing installed, User installed, and LSC.
802.11 mode	Select the mode required.

Click Save.

From the phone administration web page, select Network.

Set the fields as described in the following table.

Field Name	Description
Domain name	When DHCP is off, enter the domain name.
IPv4 setup
DHCP	Set your DHCP method. If DHCP is off, you have more fields to set up.
IP address	When DHCP is off, assign a static IP address
Subnet mask	When DHCP is off, enter the subnet mask.
Default router	When DHCP is off, enter the IP address of the router.
DNS server 1 DNS server 2 DNS server 3	When DHCP is off, enter the IP address of at least one DNS server.
Alternate TFTP	Set this field to indicate if you use a different TFTP server from the one associated with your Cisco Unified Communications Manager.
TFTP server 1 TFTP server 2	Enter the IP address of the Cisco Unified CM TFTP server (primary and, if available, secondary).

Click Save.

Backup and restore configuration settings from the phone administration web page

You can use the phone administration web page to backup and restore the phone configuration.

Backup files are device-specific and cannot be imported to other phones.

From the phone administration web page, select Backup settings.

Perform one of the following options:

Export a backup file. Enter an encryption key and click Export. Remember that you will need this key to import the file.
Import a backup file. Browse to the file on your computer, enter the encryption key, and click Import.

Manage local contacts from the phone administration web page

The phone administration page allows you to manage local contacts through the following actions:

Import Contacts: Upload a CSV file to populate the user's local contact list.
Export Contacts: Download the user's current local contact list as a CSV file.
Delete Contacts: Remove all local contacts from the device.

These functions are particularly useful during initial deployment. You can create a master list of organizational contacts on one device, then export and import that file to other phones to ensure consistency across your organization.

If you grant users access to the phone administration page, ensure you provide them with the appropriate instructions for managing their contact lists.

Recommended approach for initial local contacts lists

To create a contact list for distribution across multiple phones, follow this recommended procedure:

Create a single entry in the local contacts list of a phone.
Export the list from the phone.
Use a text editor to edit the list and add the entries.

When using other applications (such as document or spreadsheet programs) to create your contact list, save the file in one of the following formats:
- CSV UTF-8
- Standard CSV
Import the list into the phone.
Verify that the list is displayed correctly before you import it on other phones.

Import a user's local contacts

You can import local contacts via a CSV file, which can be created using a text editor or generated by exporting an existing list from another phone.

When importing contacts, ensure your file adheres to the following device limitations:

Total Local Contacts: The device supports a maximum of 200 local contacts. If a contact list already exists on the phone, the combined total of existing and imported entries must not exceed 200.
Favorites: A maximum of 49 entries can be marked as favorites (the first favorite entry is reserved for voicemail). If a favorites list already exists, the combined total of existing and imported favorites must not exceed 49.

The import process may create duplication. If your CSV file contains entries that already exist on the phone, duplicates will be created. You must manually remove any duplicate entries after the import is complete.

Before you begin

Create a CSV file in the following format.

Sample CSV file

First name, Last name, Nickname, Company, Work number, Home
        number, Mobile number, Email address, Work primary, Home primary, Mobile primary, Work
        favorite, Home favorite, Mobile favorite Michael,G,,Sample
        Company,1000,12345678,,test@test.com,true,false,false,2,3,

Where:

Field Name	Description	From the Sample
First name	First name as a string	Michael
Last name	Last name as a string, or leave empty	G
Nickname	Short name as a string, or leave empty	(empty)
Company	The company name as a string, or leave empty. The string cannot contain a comma.	Sample Company
Work number	The exact number to be dialed from the phone.	1000
Home number	The exact number to be dialed from the phone.	12345678
Mobile number	The exact number to be dialed from the phone.	(empty)
Email address	An email address, or leave empty	test@test.com
Work primary Home primary Mobile primary	Values—true, false Configure only one of these values to be true, and the other two are configured as false.	Work primary—true Home primary—false Mobile primary—false
Work favorite Home favorite Mobile favorite	Configure the Favorite slot number for any numbers to be added to Favorites. For example, enter 2 in Work favorite to map the Work number to Favorite slot 2. Favorite slot 1 is reserved for voicemail.	Work favorite—2 Home favorite—3 Mobile favorite—(empty)

1	From the phone administration web page, select Local contacts.
2	Under Import local contacts, click Browse.
3	Navigate to the CSV file, click on it, and click OK.
4	Click Upload.
5	Check on the phone to ensure that the list is displayed correctly.

Export a user's local contacts

You can export a phone's local contacts list as a CSV file.

1	From the phone administration web page, select Local contacts.
2	Under Export local contacts, click Export.
3	Save the file to your computer.

Delete a user's local contacts

You can delete the entire local contact list from a phone. This action is recommended before reassigning a device to a new user.

1	From the phone administration web page, select Local contacts.
2	Under Delete all local contacts, click Delete.
3	In the pop-up window, confirm the deletion.
4	Check that the local contacts list on the phone is empty.

Manually set the phone date and time

With certificate-based authentication, the phone must display the correct date and time. An authentication server checks the phone date and time against the certificate expiry date. If the phone and the server dates and times don't match, the phone stops working.

Perform this task to manually set the date and time on the phone if the phone is not receiving the correct information from your network.

From the phone administration web page, select Date and time.

Perform one of the following options:

Click Set phone to local date and time to synch the phone to a local server.
In the Specify date and time fields, select the month, day, year, hour, minute, and second using the menus and click Set phone to specific date and time.

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Configure the administration page for phone

Access the phone administration web page

Set up the WLAN profile and network with the administration web page

Backup and restore configuration settings from the phone administration web page

Manage local contacts from the phone administration web page

Recommended approach for initial local contacts lists

Import a user's local contacts

Export a user's local contacts

Delete a user's local contacts

Manually set the phone date and time

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