How Do I Generate a Windows Webex Desktop App Log?

How do I generate a Windows Webex Desktop App log?

How do I send a problem report from the Webex Desktop App for Windows?

How do I generate a log for the Windows Webex Desktop App?


Follow the steps below to generate a Webex Desktop App for Windows log:

  1. Launch the Webex Desktop App, then duplicate the issue you are experiencing.
  2. Click User-added image icon, then select Send Problem Report.

    A Cisco Webex Meetings Problem Report window appears.
  3. In the What kind of problem did you have? drop-down menu, select a problem:
User-added image
  • Note: If you select Joining, Audio, Video, Content Sharing, Recording, or Other as the problem type, select the affected meeting from the Which meeting had the problems? drop-down menu.
  1. Briefly describe the issue in the Enter problem description box., then click Send Report.

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