I'm Stuck at a "Cisco Webex Add-On Required" Message When I Try to Join From My Mac

I'm stuck at a "Cisco Webex Add-On Required" message when I try to join from my Mac.

'Cisco Webex Add-On Required' prompt when joining a meeting using a Mac OS 10.X.

Unable to join the meeting, keeps prompting 'Cisco Webex Add-On Required'.

To resolve this issue:

  1. Under the Safari menu (located at top navigation), go to Preferences.
  2. Click on the Security tab.
  3. Next to Internet plug-ins: check the box Allow Plug-ins.
  4. Close the Preferences window.
  5. Try starting or joining the meeting again.

Note: If the issue persists, disable and re-enable the above option.

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