See Open and Resolved Bugs for the Slow Channel Webex Meetings Updates for info on the slow channel updates.

We report open and resolved customer-found bugs of severity 1 to 3. When an update does not include customer-found bugs, there will not be a Resolved Bugs list shown for that update.

You can find details about listed bugs and search for other bugs impacting specific Webex Meetings updates by using the Cisco Bug Search Tool. For more info on using the Bug Search, see Bug Search Tool Help.

The bugs listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug Number

Affected Product Area

Description

CSCvh90269

Webex Meetings

The Make Screen blank feature doesn't work on Windows 10 devices if User Account Control is enabled.

CSCvi72293

Webex Meetings (Mac)

If a user's Facebook account is locked, they can't stream Webex meetings on Facebook Live.

CSCvh63085

Webex Events (Windows)

During events, when a presenter shares their screen, participants can see chat notifications that appear to the presenter.

The following table lists bugs that describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug NumberSeverityAffected Product Area

Description

CSCwi35439

3

Webex Webinar

Fixed an issue where even after ending the practice session, the panelist video isn't showing for video endpoints joining the webinar.

CSCwi05362

3

Webex Meetings

Addressed an issue where the alternate host disappears when a you go to a different tab on site.webex.com.

CSCwh83032

3

Webex Webinar

Fixed an issue where you’re unable to see the option Schedule a webinar in your Webex account when you change the session type in Control Hub, despite having the ability to host webinars with up to 5,000 attendees.

CSCwi21973

3

Webex Meetings (Mac)

Addressed an issue where the stage manager changes don't appear the same in the cloud recordings.

CSCwi00775

3

Webex Meetings

Fixed an issue where the background branding image is stretched to fit the whole page instead of the right corner.

CSCwh63402

3

Webex Meetings (Mac)

Addressed an issue where the Webex meetings app freezes.

The following table lists bugs that describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug NumberSeverityAffected Product Area

Description

CSCwh69163

3

Webex Meetings

Fixed an issue where an incorrect time zone offset the assigned one on a device hosting an ad hoc meeting.

CSCwh60528

3

Webex Meetings (Control Hub)

Addressed an issue where the Webex meetings desktop app doesn't show the avatar of a recent Personal Room Meeting but always shows the initials in a Control Hub enabled site

CSCwh60796

3

Webex Meetings (Windows)

Fixed an issue where Webex meetings call an old number instead of a new number.

CSCwh50013

3

Webex Meetings

Addressed an issue during screen share when there’s an over lap of windows.

CSCwh49364

3

Webex Meetings (Mac)

Fixed an issue where the active speaker wasn't switching for device attendees.

The bugs that are listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug NumberSeverityAffected Product Area

Description

CSCwh55184

3

Webex Meetings (Windows)

Fixed an issue where the message We can't find your account on the host site was displayed.

CSCwh43389

3

Webex Meetings

Addressed an issue where you’re unable to update the meeting preferences for scheduled meetings on behalf of another user.

CSCwh48974

3

Webex Meetings

Fixed an issue where if the recording name has a comma, it can't be played or downloaded in Google Chrome.

CSCwh13273

3

Webex Webinar

Addressed an issue where a Cross waffle pattern appears while sharing apps during a webinar.

CSCwh14047

3

Webex Meetings (Windows)

Fixed an issue where mute on entry wasn't working.

CSCwh04244

3

Webex Meetings (Windows)

Addressed an issue where email invites are send using a breakout session preassigned menu.

CSCwh56488

3

Webex Meetings (Mac)

Fixed an issue where Webex meetings running on a Mac system crashes during login.

The bugs that are listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug NumberSeverityAffected Product Area

Description

CSCwh38028

3

Webex Meetings

Fixed an issue where Webex goes into an endless loop of prompting you to launch the meeting.

CSCwf95199

3

Webex Meetings

Addressed an issue where you were unable to answer the first call of the day after launching Webex or connecting to phone services.

CSCwh07849

3

Webex Webinar

Fixed an issue where webinars can't display the participant list if the host displays the participant list function

CSCwh07186

3

Webex Meetings (Windows)

Addressed an issue where when you try to use a saved video address or device using the Webex app, it’s changed to a PSTN format automatically while connecting.

CSCwf94227

3

Webex Meetings (Windows)

Fixed an issue where there was content sharing failure in HVD.

CSCwf86491

3

Webex Webinar

Addressed an issue where a Webinar practice session media doesn't show a telepresence device joining manually.

CSCwf81272

3

Webex Webinar

Fixed an issue where in a webinar an attendee is able to see their own self-view in the filmstrip.

CSCwf43844

3

Webex Meetings

Addressed an issue where shared content (presentation) generates an echo during the meeting when using Share Computer Audio.

The bugs that are listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug NumberSeverityAffected Product Area

Description

CSCwf79610

3

Webex Meetings

Fixed an issue where there was no tracking code section shown in Preferences after a Webex meeting has been added.

CSCwf76521

3

Webex Meetings

Addressed an issue where you can't edit the registration template for Webinar Series.

CSCwf77996

4

Webex Meetings

Fixed an issue where the Webex webinar chat option is disabled.

CSCwf60820

3

Webex Meetings (Windows)

Addressed an issue where the record menu isn't visible while sharing menu is at the bottom of the screen.

CSCwf40754

3

Webex Meetings

Fixed an issue where the administrators are unable to change the support contact information for the customer as the changes is not reflected when going to the Webex site > Webex Support > Contact us.

CSCwf52859

3

Webex Meetings (Windows)

Addressed an issue where the Webex meeting controls freezes every few seconds.

The 43.7.4 update does not include any customer-found bugs, so there will not be a Resolved Bugs list shown for this update.

The bug that is listed in the following table describes unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug NumberSeverityAffected Product Area

Description

CSCwf765993Webex WebinarsFixed an issue where attendees were prompted to enter the registration password even when it was set to No during webinar scheduling.

The 43.7.2 update does not include any customer-found bugs, so there will not be a Resolved Bugs list shown for this update.

The 43.7.1 update does not include any customer-found bugs, so there will not be a Resolved Bugs list shown for this update.

The bugs that are listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug NumberSeverityAffected Product Area

Description

CSCwf48080

3

Webex Meetings (Windows)

Addressed an issue where following an upgrade, sharing content from HVD is not visible by other participants.

The 43.6.5 update does not include any customer-found bugs, so there will not be a Resolved Bugs list shown for this update.

The bugs that are listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug NumberSeverityAffected Product Area

Description

CSCwf48080

3

Webex Meetings (Windows)

Addressed an issue where following an upgrade, sharing content from HVD is not visible by other participants.

The bug that is listed in the following table describes unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug NumberSeverityAffected Product Area

Description

CSCwf379863Webex MeetingsFixed an issue where selected virtual backgrounds were not appearing during meetings when launched through cross launch.

The bug that is listed in the following table describes unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug NumberSeverityAffected Product Area

Description

CSCwf411043Webex MeetingsFixed an issue where Mac users on the BOA test site were unable to generate problem reports.

The bug that is listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Table 1. CALS Table with Title

Bug Number

Severity

Affected Product Area

Description
CSCwe799053Webex WebinarsFixed an issue where music was not played during Webex Webinar practice sessions for attendees not using default speaker, ensuring uninterrupted audio playback for Windows, macOS, and Web Client users.

The bugs that are listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Table 2. CALS Table with Title

Bug Number

Severity

Affected Product Area

Description
CSCwf033203Webex Meetings Fixed an issue where an unnecessary Update button appeared on goto.webex.com.
CSCwe930753Site AdministrationFixed an issue where the Language drop-down list was empty in Site Administration when viewed in Castilian Spanish, preventing administrators from selecting languages for users.
CSCwe880263Webex Meetings Fixed an issue where attendee names were replaced with User in the Closed Captioning panel during meetings.
CSCwe655063Webex Meetings Fixed crashes occurring during screen sharing on Dell OptiPlex 7400 All-in-One.

The bugs that are listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug NumberSeverityAffected Product Area

Description

CSCwf121083Webex Meetings for MacAddressed an issue on Mac caused by duplicate names in the meeting lobby, which resulted in sorting errors and system crashes.
CSCwf116143Webex MeetingsAddressed an issue on Mac caused by duplicate names in the meeting lobby, which resulted in sorting errors and system crashes.
CSCwe833803Webex MeetingsFixed an issue in Webex Add-in where scheduling a webinar through the Scheduler didn't offer the call-back option for attendees.
CSCwe765823Webex SchedulerFixed an issue where Outlook 2019 users couldn't log in to the CI site on Mac Outlook client.
CSCwf176003Webex Webinars Resolved an issue with Network Based Recording (NBR) in Webex Webinars not capturing video and shared content.
CSCwe701153Webex MeetingsFixed an issue where Dark Theme was unintentionally available in VDI optimized meetings.
CSCwe727393Webex MeetingsFixed garbled email title issue in Meeting Registration Reports for the Japanese language.
CSCwe653263Webex EventsResolved an issue with accessing Event registration page when preferred language is set to non-English, specifically German.
CSCwe897863Webex MeetingsFixed incorrect locale display issue in My Contacts page on Webex Meetings site.
CSCwe655063Webex MeetingsFixed an issue where Webex Meetings client crashed when screen sharing on Dell OptiPlex 7400 All-In-One PC.
CSCwe784093Webex MeetingsResolved session type removal and scheduling issues caused by 'ar-sa' language locale activation.
CSCwe614243Webex MeetingsAddressed Mac client audio connection issue when rapidly clicking Start/Join Meeting on the interstitial dialog.
CSCwf336163Webex MeetingsAddressed an issue in the Mac client where clicking on People Insight in the participant list caused system crashes.
CSCwe575313Webex MeetingsAddressed issue with Active Speaker's last reaction getting stuck in Webex Meetings during Stage and Side-by-side view.
CSCwe521483Webex WebinarsAddressed issue with incorrect subject in emails sent to panelists when removed from Webex Webinar.
CSCwe523563Webex MeetingsFixed an issue in Webex Meetings Mac client where customized virtual backgrounds set in the Webex app would still appear in meetings despite the site being configured to disallow custom backgrounds.
CSCwe748083Webex MeetingsResolved an issue on the Mac client where creating BO sessions with certain names caused the application to crash.
CSCwe483233Webex MeetingsResolved an issue on cisco-collab.webex.com where auto account creation for internal Cisco employees as attendees was failing during the sign-in process.
CSCwe396893Webex Meetings and Webex WebinarsFixed an issue where the active speaker was not switching to the correct participant after ending a Practice Session in Webex Meetings and Webex Webinars.
CSCwe336023Webex MeetingsFixed an issue where participants using the Webex desktop application were unable to see shared content from the presenter, resulting in a blank screen with the message "Presenter is starting to share content."

The bug that is listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Table 3. CALS Table with Title

Bug Number

Severity

Affected Product Area

Description
CSCwe523563Webex MeetingsAddressed an issue where Mac clients were displaying customized virtual backgrounds in meetings, despite site settings disabling customer virtual backgrounds.
CSCwe575313Webex MeetingsFixed an issue where the last reaction used by the active speaker in Webex Meetings was getting stuck in the Meeting Window when in Stage and Side by side view.
CSCwe396893Webex Meetings and Webex WebinarsFixed an issue where the active speaker did not switch correctly after ending a practice Session in Webex Meetings and Webinars, causing the active speaker widget to display incorrect participants.
CSCwe483233Webex MeetingsFixed an issue with auto creation of attendee accounts for internal Cisco employees on cisco-collab.webex.com.
CSCwe748083Webex MeetingsFixed Mac client crash when creating Breakout sessions with special names due to sorting issue.
CSCwe614243Webex MeetingsFixed an issue where Mac clients couldn't connect to audio when quickly clicking Start/Join Meeting.

The bugs that are listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug NumberSeverityAffected Product Area

Description

CSCwe385373Webex MeetingsAddressed a file upload vulnerability in Webex Meetings, preventing the unauthorized upload and sharing of malicious files.
CSCwe653263Webex EventsResolved an issue that was preventing access to Event registration page when preferred language was set to German.
CSCwe383063Webex WebinarsResolved an issue with Webex Webinar poll reports displaying inaccurate percentages, ensuring accurate representation of polling results.
CSCwe337853Webex WebinarsResolved an issue where Webex Webinar attendees could see Q&A questions in real-time, impacting the confidentiality of approximately 5-10 questions out of a total of 167.
CSCwe394973Webex MeetingsFixed a crash issue in the Webex Meeting application (version 43.2) on Mac, occurring when clicking the Join button.
CSCwe336023Webex MeetingsFixed an issue where Webex desktop app (Webex App versions 42.12 to 43.1) participants were unable to see presenter's shared content, which was only visible on Webex Boards.
CSCwe325583Webex MeetingsFixed the issue where passwords were mistakenly synced from the Identity Provider (SSO service) to the Service Provider (Webex) in Webex Single Sign-On (SSO).
CSCwd819743Webex XML APIFixed incorrect reporting of international toll call minutes in the Webex XML API. The issue has been resolved, ensuring accurate reporting.

The bugs that are listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug NumberSeverityAffected Product Area

Description

CSCwe11010

3

Webex Meetings (Site Administration)

Fixed an issue where the URL's domain has been blocked by the setting not being ticked on the site administration side.

CSCwd80619

3

Webex Events (classic)

Addressed an issue where CSCwd80619 Webex Events classic - web users can't see a shared file.

CSCwd73697

3

Webex Meetings (Mac)

Fixed an issue where Mac users are unable to play ARF recording on Mac 10.13.6 on 2010.

CSCwd73203

3

Webex Meetings (Windows)

Addressed an issue where Webex users can disable call mute feature from the local registry.

CSCwd72762

3

Webex Meetings (Windows)

Fixed an issue with polling results that were saved incorrectly.

CSCwd69053

3

Webex Meetings (Windows)

Addressed an issue when sharing multimedia, the user us unable to open URLs with a domain longer than four signs.

CSCwd66859

3

Webex Meetings

Fixed an issue with Webex Scheduler add-in is stuck on loading during scheduling for newly provisioned on-premises users.

CSCwd66674

3

Webex Meetings and Webex Webinars (Mac)

Addressed an issue where file share wasn't initially visible in the recording.

CSCwe49498

3

Webex Meetings (VDI)

Fixed an issue when the camera being used isn't the camera that is selected when the user changes the camera in the preview dialog.

CSCwd62496

3

Webex Meetings

Addressed an issue when the site download recording privilege threw a logic error.

CSCwd59267

3

Webex Meetings (Windows)

Fixed an issue when the Jordan time zone permanently shifts to the UTC + 3 time zone.

CSCwd59263

3

Webex Meetings (Windows)

Addressed an issue with the Jordan time zone permanently shifted to the UTC + 3 time zone.

CSCwd57308

3

Webex Meetings (Windows)

Fixed an issue when the host doesn't get the Meeting Agenda update.

CSCwd56105

3

Webex Meetings (Mac)

Addressed an issue when Akamai users were unable to connect to the audio in Webex and the audio prompt remained stopped at the Connecting Audio window.

CSCwd56107

3

Webex Meetings

Fixed an issue when all the Show global call in numbers link was missing in-meeting.

CSCwd56031

3

Webex Meetings

Addressed an issue where post-meeting sharing emails weren't received even if the share relationship was created successfully.

CSCwd56032

3

Webex Meetings (Windows)

Fixed an issue when Webex Meetings recordings, email don't included the link and information for Spanish.

CSCwd54480

3

Webex Meetings (Windows)

Addressed an issue when background music upload fails with error: The file size is larger than the available storage. Upload a smaller file.

CSCwd54459

3

Webex Meetings

Fixed an issue when the schedule meeting email time is wrong if user selects (UTC+02:00) Helsinki timezone.

CSCwd48777

3

Webex Meetings

Addressed an issue when the Jordan time zone permanently shifted to the UTC + 3 time zone.

CSCwd63774

3

Webex Meetings

Fixed an issue when the site license information in Site Administration doesn't match the site license information in Control Hub.

CSCwd47897

3

Webex Meetings

Addressed an issue when WebACD – Closed or Leave form showed HTML code instead of correct text.

CSCwd43810

3

Webex Meetings (Windows)

Fixed an issue when guest attendees trying to join a Webex Meeting are being prompted to login, but the login requirement were set to false when scheduling a Webinar.

CSCwd47210

3

Webex Meetings (Windows)

Addressed an issue with an error message when trying to record on a device while using proximity.

CSCwd31329

3

Webex Meetings (Windows)

Fixed an issue when Remote Tool is slow to respond, takes 30+ seconds to launch.

CSCvo76020

3

Webex Meetings (Windows)

Addressed an issue when T39.1.4 users are unable to join meeting after upgrading from T33.9 to T39.1.4. Users trying to join get an error 23.