As the host, cohost, or presenter of a meeting, you can record meetings on your computer if your site administrator has allowed local recording for your site.

Your recordings include the participant audio, video, and anything that's shared during the meeting.


If you start a meeting by phone, you can't record it.

If you are a cohost, you can't start recording a meeting if the host is in the meeting.

Recording on your computer is currently only available from the desktop app. If you start a meeting from a device using the web app, such as a Chromebook, you can't record it.

If you sync your stage with everyone, the first person that you add to the stage appears in meeting or event recordings instead of the active speaker. If you want to record the active speaker instead of the first person on the stage, contact support.

If you show your camera in front of the presentation when you share content, your camera video won't appear in meeting or event recordings.

Recording format

You can save recordings to your computer in MP4 format.


The panels, such as the Chat panel and Participants panel, and any files that you share using Share File, are not included in the recording.

Recording location

When you record a meeting to your computer, you can choose where you want to save it, or you can save it to the default path.

  • For Windows: Recordings started from within a meeting are accessible from the Documents folder in My Computer.

  • For Mac: Recordings started from within a meeting are accessible from the Home folder using Finder.

Allow anyone with the presenter role to record (Webex Training)

If your site administrator has allowed recording in the WRF format (Windows only) for Training, you can let a participant record the training session by making them the presenter. Once you make a participant the presenter, the Recorder icon appears in their session controls. As the host, you can't start a new recording on your computer until you make yourself the presenter again. You can still record in the cloud. If you already started recording on your computer and then make someone else the presenter, the new presenter can start a recording without stopping yours.

Record your meeting

  1. Click Record and select the option for your computer.


    For the Webex App, go to the Options drop-down and select the option for your computer.


    Don't see the computer option? The option may be disabled. Contact your Webex site administrator.

    If you subscribe to Webex from your Service Provider, please direct questions about this feature to your Provider’s customer support team.


    To include audio in your recording, you must select the Call Using Computer audio option. If you’ve connected to audio using a different option, you’ll see a warning, but will still be able to record without sound.

  2. Click Record.

When the meeting or event ends, your recording saves to your computer.

Pause or stop recording

When needed, click Record, and do one of the following:

  • Click Pause and Resume to maintain a single recording.

  • Click Stop to end your current recording.


    For meetings or events that last many hours, it's a good idea to make multiple recordings for more manageable file size and easier viewing.