In 41.7 and later sites, you can turn on automated closed captions without turning on Webex Assistant for Meetings. Automated closed captions are available for Meetings and Webex Events (new).

Webex for Government doesn't support closed captions.

If offensive words are used, asterisks replace some letters in the offensive word in the closed caption.

We created our own profanity filter generated from common offensive words and phrases. We’ll continue to add words and phrases as and when they're identified to us.

Caption appear above meeting controls

If no one's speaking, the last caption disappears after 4 seconds.

To show captions, click Show closed captions Show closed caption in the lower left of the screen.

If your site doesn't support automated closed captions without Webex Assistant, the host needs to turn on Webex Assistant to turn on automated closed captions.

What to do next

If you don’t speak English or have trouble understanding the speaker, Webex Meetings can translate English to more than 100 other languages in closed captions. For more information, see turn on real-time translation.

If no one's speaking, the last caption disappears after 4 seconds.

1

Tap More options > Closed Captions

If your site doesn't support automated closed captions without Webex Assistant, the host needs to turn on Webex Assistant to turn on automated closed captions.

2

Toggle on or toggle off Closed Captions.

3

Exit out of Closed Captions settings to save these settings.

What to do next

If you don’t speak English or have trouble understanding the speaker, Webex Meetings can translate English to more than 100 other languages in closed captions. For more information, see turn on real-time translation.

In the 41.7 and later sites, host and attendees with a Webex Meetings paid plan can turn on closed captions and real-time translations without turning on Webex Assistant for Meeting. However, closed captions and real-time translation users on version 41.6 and earlier sites will experience the following issues and limitations when meeting with users who have version 41.7 and later.

  • If the host is entitled for closed captions, and then a user with a newer version of Meeting turns on closed captions, then Android users on version 41.6 and earlier sites will be able to see closed captions, but they won't be able to turn them off.

  • If the meeting or event host on version 41.6. and earlier sites turns off Webex Assistant, or an attendee on 41.7 and later sites turns on closed captions while Webex Assistant is already off, then the following occurs:

    • Highlights and voice commands won't be available during the meeting or event.

    • Attendees on version 41.6 and earlier sites will see that Webex Assistant appears to be on even though they can't use meeting or event highlights or voice commands. Closed captions can still be turned on and off.

    • Attendees on version 41.7 and later sites will receive an error message that says closed captions are temporarily unavailable. They can select Show closed captions to turn on closed captions.