Audio settings

Click your profile picture, select Settings, and select Audio. Then you can change any of the following settings:

  • Choose the devices to use for the microphone, speaker, and ringer. You can adjust the volume of your speaker and microphone from here and check the Automatically adjust volume check box.
  • Choose Use system setting to use a device that's configured as the default option on your system. When you change the audio device for your operating system, Webex follows the change accordingly. To see what device you currently have set up as the default, go to Start > Settings > System > Sound.

     

    Use one of our Cisco Headset 500 Series with the USB connector or Cisco Headset 730 with Bluetooth in your meetings and calls.

  • Choose the volume of the incoming call ringtone and message alert sounds.

    Click Test to test the volume level. The ringtone that you chose in Notifications > Calling is played.

  • Check the Unmute temporarily by holding Spacebar check box so you can unmute yourself temporarily during a meeting.
  • Under Webex smart audio:

You can also change your audio options right from your call controls. Click the drop-down arrow next to Mute , choose Settings, and then make your selections.

Click your profile picture, choose Preferences, and select Audio. Then, you can change any of the following settings:

  • Choose the devices to use for the microphone, speaker, and ringer. You can adjust the volume of your speaker and microphone from here and check the Automatically adjust volume check box.
  • Choose Use system setting to use a device that's configured as the default option on your system. When you change the audio device for your operating system, Webex follows the change accordingly. To see what device you currently have set up as the default, go to System Preferences > Sound.

     

    Use one of our Cisco Headset 500 Series with the USB connector or Cisco Headset 730 with Bluetooth in your meetings and calls.

  • Choose the volume of the incoming call ringtone and message alert sounds.

    Click Test to test the volume level. The ringtone that you chose in Notifications > Calling is played.

  • Check the Unmute temporarily by holding Spacebar check box so you can unmute yourself temporarily during a meeting.
  • Under Webex smart audio:

To change your audio options from your call controls, click the drop-down arrow next to Mute , choose Settings, and then make your selections.

Your default audio depends on the type of call. When you make a video call, you want to be able to look at your phone while you talk, so your speaker is the default audio. When you make an audio call or answer a call, your earpiece is the default.

You can only change your audio from speaker to earpiece while you're in a call, unless you want a setting such as Answer calls with speaker on to apply to all incoming calls.

1

Tap and then choose Speaker or iPhone (if you're using an iOS device) or Phone (if you're using an Android device).

When you connect to an audio device, such as your speaker, Bluetooth device, or headphones, the icon changes in appearance, letting you know how your audio is being transmitted.

2

(Optional) Tap your profile picture, go to Settings > Audio, and turn on any of the following options:

  • Answer calls with speaker on—This setting only applies if you don't have an external audio device connected.
  • Remove background noise—Join your meetings and calls without worrying about noisy keyboards, doorbells, or online learning happening in the next room. If you prefer, you can remove background noise during your current call or meeting.

You can change the microphone that you use when you make a call.


You must be using Chrome, Safari, or Firefox to make calls. Also, regardless whether you're using a web browser on Windows, Mac, or Linux, make sure your web browser is set up to use the camera and microphone.

Click the activity menu and choose Meet . Select the device to use to make the call by clicking Audio / Video .