Cancel a Subscription from Control Hub for Webex for BroadWorks
Learn how Partner Admins can cancel subscriptions and clear configurations for customers in Control Hub.
Canceling a Subscription from Control Hub
As the API is private, customers won't have access to it. Instead, the following steps show how customers can cancel their own subscription from Control Hub:
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The Partner Admin can navigate to the "Hybrid" Services page on the Customer's Control Hub.
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Locate the "BroadWorks Calling" card.
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Once all users have been de-provisioned from Webex for BroadWorks for that Customer, the Partner should see a button to "Clear Configuration" (i.e., delete their customer_config entry in BPB).
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