When you search for someone in Webex App, your search automatically includes your local Outlook contacts (Windows) or local address book (Mac) as well, so you can easily find people outside the app and make a call. You just need to give Webex App permission to access your address book if you're using a Mac.

 

On Windows, you must have only one Outlook mailbox configured to see your Outlook contacts in search results. This is due to a limitation with Microsoft Outlook MAPI.

1

Go to , and select Add a contact or click in the app header, then select Add a contact.


 

You can also right-click at the bottom of your Contacts list or in a space with another person from your Spaces list and select Add to contacts from there.

In Webex App for Windows, you can also right-click a person's name in Search results and add them as a contact from there.

2

Choose one of the following options:

  • Enter the person's name in the Search field, click the drop-down list to either assign the person to a default group (Top contacts or Other contacts) or Create New Group, and click Add.

    If you're creating a new group, give the group a name and then click Create.

  • Click Create a custom contact, enter the person's information, and then click Save. Custom contacts can be used for things like your favorite pizza parlor. You can call and order pizza directly from Webex App.
The person now appears in your Contacts list under the appropriate group and you can send them a message or call them right from there. You can add them to additional groups by right-clicking the contact and then choosing Copy to group. You can move the contact to another group, as well.

 

If you want to add extra phone numbers or a SIP address to one of your saved contacts, you can open the contact, click Edit contact, and then click Add another phone number. You can add multiple entries, and they'll appear as options the next time you place an audio or video call to your contact.

When you search for someone in Webex App, you're also looking through your local phone contacts, so you can easily find people outside the app and make a call. You'll just need to give the app permission to access those contacts.
1

At the bottom of your app, go to Calling, tap , and then select Add a Contact.

You can also Create a Group from here.

2

Choose one of the following options:

  • Enter the person's name in the Search field and then choose the person's name from the results. You can then either assign the person to a default group (Top contacts or Other contacts) or Create New Group.

    If you're creating a new group, give the group a name and then tap Create.

  • Tap Customize a new contact, enter the person's information, and then tap Save. Custom contacts can be used for things like your favorite pizza parlor. You can call and order pizza directly from the app.
3

Tap Done.

The person now appears in your Contacts list under the appropriate group. Tap their name and you can send them a message or call them right from there. The call remains in Webex App; your device's phone app isn't used.

 

If you want to add extra phone numbers or a SIP address to one of your saved contacts, you can open the contact, tap , and then tap Add phone number. You can add multiple entries, and they'll appear as options the next time you place an audio or video call to your contact.