Customer Administrator Account Roles

Document created by Cisco Documentation Team on Dec 9, 2015Last modified by Cisco Documentation Team on Aug 29, 2017
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Assign Administrator Privileges

   

If you are an administrator with full privileges, you can use Cisco Spark Control Hub to assign roles with different privileges to any user in your organization.

    
     
1    From the customer view in https://admin.ciscospark.com, go to Users, choose a user, and click Roles and Security.
2    Select the administrative role to assign to that user, and then click Save.  

You can get an idea of what privileges each role has by hovering over info .

  

Customer Administrator Roles

Each user account role determines the privilege level you have in Cisco Spark Control Hub. If you have full administrator privileges, you can assign one or more roles to any user in your organization.

    

By default, users have no administrative privileges.

    

See this article for more information about the compliance officer role.

     
                                                 
Table 1 Role Based Access Matrix for Customer Administrators
        

Access

        
        

Full Administrator

        
        

Support Administrator

        
        

Read-Only Administrator

        
        

Compliance Officer

        
        

User Management

        
        

        
                 

Read-Only

        
        
        

Company Policy and Templates

        
        

        
                 

Read-Only

        
        
        

Analytics and Reports

        
        

        
        

        
                 
        

Support Metrics and Notifications

        
        

        
        

        
        

Read-Only

        
        
        

Licenses and Upgrades

        
        

        
                 

Read-Only

        
        
        

Assign Roles

        
        

        
                 

Read-Only

        
        
        

eDiscovery Search and Extraction

        
                                   

        
    
 

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