You can make a call from many different places in Webex Teams. Just look for the Audio
call icons whenever you're working directly with one other person, like when you're messaging them directly, searching for them, looking at their contact card, or entering their name or email address into the dialpad.
Webex Teams Calls
Anyone with a Webex Teams account (on desktop, mobile, or web) can make these calls to anyone else who has a Webex Teams account,
whether they're in the same organization as you or not. These are special types of calls that let you add guests to the call,
share your whiteboard, and share your screens. You don't need or use their phone number; you just need to be connected to
them in the app. You can call anyone with a Webex Teams account or answer calls when someone calls you like this too. After reviewing the final marketing plan shared in your one-to-one space, you
can call the vendor immediately to let them know about the last-minute logo change.
Basic Calls to Phone Numbers within Organization
Your organization might set up your account so that you can call other people using their phone number (on desktop or mobile).
With this set up, you can call someone in your organization or answer their calls too. Click your manager’s phone number and have a face-to-face call right over Webex Teams to let her know about
the success of your marketing plan.
With this setup, you get access to more calling features (on desktop and mobile), depending on which calling option your organization
chooses. To figure out which calling service you've been set up with, see Webex Teams | Find Out What Calling Service You Have.
Basic Phone Calls to Anyone
If your organization is using Calling in Webex Teams (Unified CM) or (Webex Calling), you can also call anyone with a phone number or answer calls from anyone calling your work number. When you make these types of calls, it's just like making a regular phone call
from any other phone. When it's time to make reservations for your team's celebration lunch, you can call the restaurant right
from Webex Teams, too. Just go to Calls
and enter the phone number.
Advanced Calls to Phone Numbers
Your company might decide that you need more calling features than we have available in Webex Teams. For example, if you work
in customer service or as an administrative assistant, you probably need to be able to handle more calls or have access to
more advanced features.
Your administrator can set up your account so that when you call someone from Webex Teams, another calling application (such
as Cisco Jabber or the Webex Calling app) opens automatically.
When you make the call, you might get asked to verify that you want to open the other application. For example, if your organization
uses Jabber, you get a message like this. However, if your organization uses Webex Calling, the Webex Calling app automatically
opens to make the call.