Unified CM, Webex, Webex Calling, Webex for Service Providers
Unified CM Webex Webex Calling Webex for Service Providers
Operating System:
Mac, Windows Desktop
Mac Windows Desktop
For
User
User
Product:
Unified CM, Webex, Webex Calling, Webex for Service Providers Unified CM Webex Webex Calling Webex for Service Providers
Operating System:
Mac, Windows Desktop Mac Windows Desktop
For
User User
Dec 10, 2020 | view(s) | people thought this was helpful
Webex | Make Calls with Your Desk Phone
When you're connected to your desk phone from Webex, you can dial a number or make a call in Webex and your call goes through your phone. Webex acts like a remote control for your phone so you don't need to shift your focus away from your computer when you want to make a call.
Go to and make sure that your desk phone's selected. If you see My Computer instead of your desk phone, select it and switch to your desk phone.
If you'd prefer to always use your phone to make calls, you can connect to it and use it as your default calling device.
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Dial a number from your app or make a Webex call, and your call goes through your phone. Pick up your handset, use your headset, or talk over your speakerphone on your phone.
Then, if you're set up with Calling in Webex (Unified CM or Webex Calling), you can continue controlling your phone from the app to put calls on hold. If you have Calling in Webex (Unified CM), you can also merge, conference, and transfer them too. You'll see everything taking place on the phone display.
If you're in desk phone control mode, you can use the dial pad on Webex to enter DTMF tones so you can enter codes to join meetings, choose voicemail options, and navigate IVR (Interactive Voice
Response) systems.
Product:Unified CM, Webex, Webex Calling, Webex for Service Providers
Activities:Calls
Operating System:Mac, Windows Desktop
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