Deployment Guide for Cisco Directory Connector

Simplify the administrative experience by automatically synchronizing Microsoft Active Directory users with Cisco Webex Teams user management (creating, updating, deleting), so that users are always current in Cisco Webex Teams.

To install Cisco Directory Connector and use it to synchronize your AD users into the cloud, see

Deployment Guide for Cisco Webex Hybrid Call Service

Get the capabilities of Cisco Webex Teams even if you already have or would prefer to use Cisco Unified Communications Manager, Business Edition 6000 or 7000, or Hosted Collaboration Solution for call control. With Hybrid Call Service, organizations can use the Cisco call control you have, and integrate it so tightly with Cisco Webex Teams, your end users will never know they are not a single service.

To deploy Cisco Webex Hybrid Call Service, see

Deployment Guide for Cisco Webex Hybrid Calendar Service

Integrate your Microsoft Exchange, Office 365, or Google Calendar with Cisco Webex Teams capabilities. Hybrid Calendar Service makes it easier to schedule meetings, especially from a mobile device.

To deploy Cisco Webex Hybrid Calendar Service, see

Deployment Guide for Cisco Webex Hybrid Data Security

From day one, data security has been the primary focus in designing the Cisco Webex platform. The cornerstone of this security is end-to-end content encryption, enabled by Cisco Webex Teams clients interacting with the Key Management Service (KMS). The KMS is responsible for creating and managing the cryptographic keys that clients use to dynamically encrypt and decrypt messages and files.

By default, all Cisco Webex platform customers get end-to-end encryption with dynamic keys stored in the cloud KMS, Cisco's security realm. Hybrid Data Security moves the KMS and other security-related functions to your enterprise data center, so nobody but you holds the keys to your encrypted content.

To deploy Cisco Webex Hybrid Data Security, see

Deployment Guide for Cisco Webex Hybrid Message Service

This service is ideal for organizations that have users on Cisco Webex Teams who need to exchange messages with users on Cisco Unified Communications Manager IM and Presence (Unified CM IM and Presence) Service. Hybrid Message Service enables exchange of 1-to-1 instant messages between Cisco Webex Teams client and Cisco Jabber client registered to Unified CM IM and Presence service. Hybrid Message Service enables Cisco Jabber users to see the presence status of Cisco Webex Teams users based on their Teams client activity.

To deploy Cisco Webex Hybrid Message Service, see

Deployment Guide for Cisco Webex Serviceability Connector

This offering increases the speed with which Cisco technical assistance staff can diagnose issues with your infrastructure. It automates the tasks of finding, retrieving and storing diagnostic logs and information into an SR case, and triggering analysis against diagnostic signatures so that TAC can more efficiently identify and resolve issues with your on-premises equipment.

This capability uses Serviceability Connector deployed on your premises. Serviceability Connector is a piece of software that resides on a dedicated Expressway in your network ('connector host'). It connects to Cisco Webex to receive requests to collect data, and uses the APIs of your on-premises equipment to collect the requested data. The requested data is securely uploaded to Cisco’s SR file store and attached to your SR case.

To deploy Cisco Webex Serviceability Connector, see

Deployment Guide for Cisco Webex Video Mesh

Enjoy industry-leading media experiences by providing a local instance of the media processing for lower latency and Internet bandwidth savings.

The Webex Video Mesh node is software that is installed on a Cisco UCS server that registers and is managed by the Cisco Webex Control Hub in It facilitates the routing of meetings to the local, on-net Webex Video Mesh node to join the participants together in a meeting. The Webex Video Mesh chooses the most efficient way to use the available resources, creating a better experience for users.

To deploy Cisco Webex Video Mesh, see