How to Clear the Webex Cache on a Mac

Clearing the Webex cache on your Mac can be done quickly and may resolve an issue you're having with Webex.

Follow these steps:

  1. Sign out of and close the Webex client.
  2. Open Finder.
  3. In the Finder menu bar, click Go > Go to Folder...
    MacFinder.png
  4. Enter ~/Library/Caches
  5. Locate the Cisco-Systems.Spark folder and/or the Cisco Spark folder. Delete all contents of the folder.
  6. In the menu bar, click Go > Go to Folder...
  7. Enter ~/Library/Application Support
  8. Locate the Cisco-Systems.Spark folder and/or the Cisco Spark folder. Delete all contents of the folder.
  9. Launch Webex

For steps to clear the cache on Windows, see: How Do I Clear the Cache for Webex?

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