Water Mark
Aug 13, 2020 | view(s) | people thought this was helpful

Virtual Camera Driver Stopped Working After a Site Upgrade

I'm unable to use my virtual webcam software after a site upgrade.

My virtual camera software stopped working in Webex Meetings and Teams.

Cause:
As part of hardening the security of the Cisco Webex Meetings Desktop App, the macOS clients had the following entitlements removed:

As a result, many virtual camera software applications stopped working because the webcam drivers they use are not signed by Apple, and thus cannot be loaded by the Cisco Webex Meetings Desktop App.

Affected Releases:
  • WBS40.7.0
  • WBS40.6.0
  • WBS40.4.3
  • WBS40.2.16
  • WBS39.5.23
Solution:
Virtual camera software applications and drivers are no longer supported by Webex Meetings and Teams.

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