Water Mark
Feb 12, 2021 | view(s) | people thought this was helpful

Virtual Camera Driver Stopped Working After a Site Upgrade

I'm unable to use my virtual webcam software after a site upgrade.

My virtual camera software stopped working in Webex Meetings and the Webex app.

Cause:
As part of hardening the security of the Cisco Webex Meetings Desktop App, the macOS clients had the following entitlements removed:

As a result, many virtual camera software applications stopped working because the webcam drivers they use are not signed by Apple, and thus cannot be loaded by the Cisco Webex Meetings Desktop App.

Affected Releases:
  • WBS40.7.0
  • WBS40.6.0
  • WBS40.4.3
  • WBS40.2.16
  • WBS39.5.23
Solution:
Beginning with WBS 41.2, Cisco Webex supports virtual camera software applications, and drivers in the Cisco Webex Meetings and the Webex app.

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