What are Shared Components?

Shared components are common features that are delivered to both slow channel and latest channel sites each month. All sites automatically receive updates to the Webex components delivered by the cloud, such as Webex site pages, meeting integrations, APIs, the mobile app, the web app, and site administration.

As a slow channel customer, you’ve chosen to keep the desktop meeting application on a specific supported slow channel version. You will not see changes to your in-meeting experience, like those added to latest channel sites, unless your site upgrades to a newer desktop app version.

The following are the new shared component updates delivered to slow channel sites:

Shared Components | January 2022 (42.1)

Highlighted features for this update

Enhanced recording reports using RESTFul APIs

Meetings RESTful API users are now able to get the following reporting information about who has viewed the recordings:

  • Number of views of a specific recording

  • Number of downloads of a specific recording

  • The following information about the viewer:

    • Name

    • Email

    • When they viewed the recording

    • If they downloaded the recording or not


    This feature is not available for Webex for Government.

Webex Meetings for iOS and Android

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

Slido to support 10,000 Webinar

Similar to desktop, mobile app users can also now use Slido in plans for up to 10,000 users in Webex Webinars. Slido polls are available for up to 10,000 attendees, while quizzes are available for up to 5,000 users.


This feature is not available for Webex for Government.

Improved lobby notifications

Similar to desktop, mobile users can experience improved lobby notifications for when someone joined the lobby. The notifications are dynamic and update if additional people join the lobby.

Remember last selected closed caption setting for next meeting

Similar to desktop, the Webex Meetings mobile app also remembers your closed captioning selection for your next meeting or event.


This feature is not available for Webex for Government.

Administrators can manage images used in virtual background

Similar to desktop, mobile app administrators can also manage images used as a virtual background.

Webex Meetings for iOS

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

Apple Airplay external speaker support

Add in-meeting settings to enable Apple Airplay audio support.

Webex Meetings APIs

Enhanced recording reports using RESTFul APIs

Meetings RESTful API users are now able to get the following reporting information about who has viewed the recordings:

  • Number of views of a specific recording

  • Number of downloads of a specific recording

  • The following information about the viewer:

    • Name

    • Email

    • When they viewed the recording

    • If they downloaded the recording or not


This feature is not available for Webex for Government.

Receive Webex Webhooks notifications when meeting transcripts are ready

Webhooks are a great way to provide notifications. Customers can use these webhooks to execute specific business logic based on the status provided when the webhooks are received.

In this update, we’re providing the ability to receive a webhook once meetings transcripts are ready. This helps customers to satisfy use cases for sending out emails to meeting participants to inform them about the transcription readiness.


This feature is not available for Webex for Government.

Shared Components | December 2021 (41.12)

Announcements

The 41.12 update has important announcements, which you can review in the Announcements for the Slow Channel of Cisco Webex Meetings.

Highlighted features for this update

  • Scheduled meetings template using RESTful APIs

    Today, on the Webex platform, you can schedule a meeting, and then save the scheduled meeting with its preferences as a template. You can then directly apply this template when scheduling a meeting in the future. We’re adding this feature to our Meetings RESTful APIs to allow you to programmatically save scheduled meeting preferences as a template.


    This feature isn’t available for Webex for Government.

  • Update from Site Administration to Control Hub

    In case you missed the update in 41.11.4, administrators can now confidently update their Meetings site management to Webex Control Hub. Previously, meetings data such as upcoming meetings, recordings, site settings, and user preferences are maintained from your Webex site.

    The benefits of managing all Webex services in Control Hub include:

    • Unified way of licensing across all Webex services (Messaging, Calling, and Meetings)

    • Consistent security policies across all Webex services

    • Common sign in for users for all Webex services

    • Modern administration controls like Directory Connector, System for cross-domain Identity Management (SCIM), Active Directory (AD) groups, and more licensing templates by AD Groups

    Review the site conversion doc before updating administration to Control Hub. It’s important to review and follow Prepare your Control Hub Organization before you attempt to update your site.

    This update (from Site Administration to Control Hub) is enabled on most sites shortly after this version update. This feature won't require an update of client versions.

    Limitations:

    • Sites that are managed by partners using CPAC won’t receive this update.

    • Sites whose users haven’t been linked to Control Hub aren’t eligible for this update.


    This feature isn’t yet available for Webex for Government and will be available in a future update.

Pre-Meeting experience

Cohosts can manage invitations and registration in Webex Meetings and Webex Events (New)

Once the Webex Meeting or event is scheduled by the host, assigned cohosts can now help manage invitations and registration from the meeting information page.

For more information, see the Highlighted Features for this update.

Refine the user interface for interpreters in Webex Meetings and Webex Events (New)

Interpreters receive their own email that includes an interpreter password. When the host adds an interpreter to the invitation list, there’s a new icon to indicate that they are an interpreter. This distinguishes an interpreter from the panelist and other attendees.

Device enhancements

Speaking while muted prompt for third-party video devices

Similar to other Cisco devices, we’re now introducing Speaking while muted prompt for third-party video devices. We’ve all experienced when we mute our line in a meeting, and after a while we start talking, forgetting that the audio was muted. However, people in the meeting can’t hear us.

Say goodbye to these problems, as Webex detects that you’re trying to speak while muted and shows a warning message to remind you to unmute your line.

This capability is for third party standard-based video devices where users mute themselves by using DTMF-*6 command.

When the user has been quiet for more than 60 seconds and has started talking again, the message to unmute themselves is shown on their screen.

Webex Meetings for iOS and Android

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

New skin tones

Similar to desktop, mobile meetings app users can use five new skin tone reactions during their meetings.

Rebranding changes and improvements for meeting users on Facebook Portal

Meetings users on Facebook Portal can see changes in icons and button sizes for in-meeting buttons and icons per rebranding changes and Facebook design guidelines.

Respond to host privilege

Webex Meetings and Webex Events (new) desktop hosts can enable or disable participants to from raising their hand. Participants using Android devices can respond to this option.

Webex Meetings and Webex Events (new) desktop hosts can enable or disable attendees from viewing joined attendee’s counts. Participants using Android devices can respond to this option.

Meeting duration clock

Similar to desktop, mobile app and events user can see the meeting duration clock that shows how long the meeting has been running.

Administration experience

Update from Site Administration to Control Hub

In case you missed the update in 41.11.4, administrators can now confidently update their Meetings site management to Webex Control Hub. Previously, meetings data such as upcoming meetings, recordings, site settings, and user preferences were maintained from your Webex site.

For more information, see the Highlighted Features for this update.

Administrator ability to disable Webex Events (Classic)

Administrators now have the ability to disable Webex Events (classic) from their Webex site. This is useful for administrators who’d want their users to use Webex Events (new).

Once disabled, the Webex Events (classic) link is no longer displayed in the left navigation menu. Hosts can still access any of their Webex Events (classic) reports from events they have held in the past.


This feature is available on a delayed release cycle. Check status.webex.com/maintenance to see when it’s available on your site.

Webex Meetings APIs

Scheduled meetings template using RESTful APIs

Today, on the Webex platform, you can schedule a meeting, and then save the scheduled meeting with its preferences as a template. You can then directly apply this template when scheduling a meeting in the future. We’re adding this feature to our Meetings RESTful APIs to allow you to programmatically save scheduled meeting preferences as a template.


This feature isn’t available for Webex for Government.

Enable closed captioning and Webex Assistant by default through APIs

This new set of Meetings RESTfulAPIs attributes allow users to set their meeting preference. They can modify such that meetings scheduled by them would enable Webex Assistant or closed captioning by default for all subsequent meetings when the meetings start.


This feature isn’t available for Webex for Government.

Shared Components | November 2021 (41.11)

Announcements

The 41.11 update has important announcements, which you can review in the Announcements for the Slow Channel of Cisco Webex Meetings.

Highlighted Features for this Update

  • Configuration of Webex Control Hub and Webex Site Administration to support eCDN

    This feature leverages a Vbrick Rev tenant for enterprise content distribution (eCDN) and video content management (eVCM).

    After the administrator turns on and configures Vbrick Rev eCDN site users on the Webex site, they have the ability to get webcast events configured on Vbrick Rev tenant site that supports eCDN.


    You’ll need to acquire the Vbrick service to use this feature.


    This feature is available on a delayed release cycle. Check status.webex.com/maintenance to see when it is available on your site.

  • Web scheduler now supports Multiple time zones

  • Similar to Webex Events (classic), the host can use the Time zone planner in the Webex Meetings and Webex Events Scheduler page to plan a time where the invitees who are based in multiple time zones can attend.

  • Easy to use audio mute state management, recording controls, lock state, and raise hands available on Webex on-premises devices

    It’s now possible to accurately reflect the mute status in the meeting participant list for our on-premises registered video devices. Previously, when they muted or unmuted themselves, this wouldnt show up in the participant list.

    When the host mutes the video device user, the user on the video device also sees a device notification indicating that they have been muted. When the host requests the video device user to unmute, the video device user is prompted to unmute using DMTF-*6. However, they can simply use their device mute button to unmute themselves.

    In addition, if the host turns on or off the ability for participants to unmute themselves, users on video devices then see appropriate messages rendered on their video device.

    When a meeting is setup in the moderated unmute mode, hosts on the Webex App can continue to mute and unmute video device users directly from the app.


    There’s no request to ummute and response flow. Keep in mind that in this mode, if a user on a video device uses their local mic button to control their mute state, this is not reflected on the Webex App participant list.

    As a host on a Webex on-premises registered video device, you can now record meetings using controls on the device interface instead of using DTMF controls, see direct device messages indicating the lock status of a meeting, and can now raise and lower your hand in a meeting using controls on the device interface instead of using DTMF controls.

    With the first tap on the recording control a new recording is started. Tapping on the recording button again stops the current recording.

    In addition, all users on Webex on-premises registered video devices see a recording icon shown on the edge of the screen. When the recording stops, the icon is removed.

    When a meeting is locked, there’s a key icon shown on the edge of the screen to indicate that the meeting is locked. When the meeting is unlocked, the key icon is removed.

    When someone else raises their hand, you see a hand icon displayed on the edge of the screen. When all hands have been lowered by the host, the icon is removed from the screen.


    Make sure to follow the instructions at the Active Controls help article to configure your on-premises components for proper operation of this feature: Improve the Cloud and Premises Meeting Experience with ActiveControl.

  • Support for Android 12

    Webex Meetings is now supported on Android 12.

Pre-Meeting Experience

Web scheduler now supports Multiple time zones

Similar to Webex Events (classic), the host can use the Time zone planner in the Webex Meetings and Webex Events Scheduler page to plan a time where the invitees who are based in multiple time zones can attend.

For more information, see the Highlighted Features for this update.

Scheduling Webex Events (New) now becomes easier

As a host, you can see the Schedule an event button on the site home page rather than it being hidden under the Schedule a meeting button.

When you want to switch to Webex Events (classic), you can provide feedback on why you still use Webex Events (classic) rather than Webex Events (new).

Hosts can invite attendees or upload CSV Files in Webex Events (New)

Hosts can invite attendees using the event information page once they schedule an event. If there are a lot of attendees, then the host can upload .csv files that contain up to 10,000 attendees. If the host wants to add more than 10,000 attendees, they can upload multiple .csv files.

User interface change in Webex Events

User interface changes in Webex Events (new) are aligned with the behavior in Webex Events (classic). By default, the Start button changes to Schedule in the Schedule an Event section.

Device Enhancements

Easy to use audio mute state management, recording controls, lock state, and raise hands on available for Webex on-premises devices

It’s now possible to accurately reflect the mute status in the meeting participant list for our on-premises registered video devices. Previously, when they muted or unmuted themselves, this wouldn’t show up in the participant list.

As a host on a Webex on-premises registered video device, you can now record meetings using controls on the device interface instead of using DTMF controls, see direct device messages indicating the lock status of a meeting, and can now raise and lower your hand in a meeting using controls on the device interface instead of using DTMF controls.

For more information, see the Highlighted Features for this update.

Webex Meetings for iOS and Android

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

Change app name

As a part of the rebranding efforts, we’re changing the app name from Cisco Webex Meetings to Webex Meetings.

Improvement in the meetings mobile app

We’ve made improvements to the More Menu in the Mobile app.

Webex Meetings for Android

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

Support for Android 12

Webex Meetings now supports Android 12.

Administration Experience

Configuration of Webex Control Hub and Webex Site Administration to support eCDN

This feature leverages a Vbrick Rev tenant for enterprise content distribution (eCDN) and video content management (eVCM).

For more information, see the Highlighted Features for this update.

New GDM Location

We’re adding a Mumbai Data Center to the list of our GDM locations. This move allows all Webex Meeting application (Desktop, Mobile, and Web) to select the Mumbai Data Center as the destination for their computer audio sessions into their meetings. This is expected to significantly enhance the computer audio quality of Webex meeting participants from India and nearby regions in Asia Pacific.

Folder and version compatibility changes

With the 41.11 update, the install folders have changed for Windows users. Installation files are now found in the following folders:

Latest version sites - MSI deployment:

  • Program Files (x86)\Webex\ or Program Files\Webex\

Latest version sites - individual user downloads:

  • Users\USERNAME\AppData\Local\Webex\WebEx\Meetings

  • Users\USERNAME\AppData\Local\Webex\WebEx\Meetings_01

  • Users\USERNAME\AppData\Local\Webex\WebEx\Meetings_02

  • Users\USERNAME\AppData\Local\Webex\WebEx\Meetings_03

  • Users\USERNAME\AppData\Local\Webex\WebEx\Meetings_04

Slow channel version sites – MSI deployment:

  • Program Files (x86)\Webex\ or Program Files\Webex\

Slow channel version sites – individual user downloads and signed-in users:

  • Users\USERNAME\AppData\Local\Webex\WebEx\Meetings\

  • Users\USERNAME\AppData\Local\Webex\WebEx\Meetings_slow\

We’ve also made it faster to join meetings when updating your Webex version. You’ll now join your meeting first and then update later when updating from the last four versions, instead of just the last two. Your Webex Meetings application always updates to the latest version, even if an older version is saved locally. If the local version isn’t the same as site version, they may be upgraded or downgraded to the site version.

Signed-in slow channel version site users also join first and then updated later to the version in \Users\USERNAME\AppData\Local\Webex\WebEx\Meetings_slow. If the local version isn’t same as site version, users may be upgraded or downgraded to match the site version.

This update also allows MSI deployment to slow channel sites. If user deploys the Webex Meetings MSI package msiexec /i webexmc_x64.msi FORCELOCKDOWN=1, then it uses the Program Files (x86)\Webex\ folder version to join meetings if the folder is compatible with site version.

Finally, we’ve added webexhost.exe as a daemon process to replace ciscowebexstart.exe, which automatically downloads client package to provide a faster joining experience.