What is the Wireshark utility?
How do I capture data for complex network connectivity type issues?
This 3rd party utility captures data for complex network connectivity type issues.
See Wireshark Homepage: http://www.wireshark.org/download.html
Supported Cisco Webex Product Version
All Cisco Webex meeting service versions
Instructions (How to capture logs)
See attached document for detailed usage steps: Using Wireshark.docx