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October 14, 2021 | 67180 view(s) | 67 people thought this was helpful
Is there a Standalone Player for Viewing WRF Files?
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Is there a standalone player for viewing WRF files?

Is there a standalone player for WRF files on Windows?

Is there a standalone player for WRF files on a Mac?

How can I provide attendees a link to download the WRF player?

MP4 Recordings Default in Webex Meetings 40.10

In the upcoming October (40.10) update, all-new recordings in Webex Meetings will be stored in MP4 format, either in the cloud or locally as selected at the site or host level, with a video-centric experience. By standardizing the recording format, you'll have a wider choice of playback tools, better security, and a more effortless collaboration experience even after your meetings. Existing ARF and WRF recordings can still be downloaded or played at the Webex site. For more information regarding video-centric recording, go to Video-Centric Network-Based MP4 Recordings in Webex Meetings and Webex Events.

Solution:

There are standalone players for both Windows and Mac for WRF. To download the WRF player from the Webex site you will need to have a host account on the site.

Follow the steps below to download the standalone WRF player:

  1. Log in to your Webex Web site. (Example: https://SITENAME.Webex.com)
  2. Select a service type from the left side section. (Webex Training, Webex Events (classic) or Webex Support)
User-added image
  1. Under Support section select Downloads.
  2. In the Recorders and Players section click the Recording and Playback page link.

If a host would like to provide links to download the players for their attendees, have them use the steps above. After performing the steps above, right-click on the link for the needed player, then choose Copy Shortcut or Copy Link Location. This link can then be pasted onto a web page or sent via email to attendees. Using this method doesn't require the attendees to login to download the players.

You may also download Webex players from: http://www.webex.com/downloadplayer.html

Note: The WRF player is not supported on Mac OS version 10.15 or later.


 

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