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    November 18, 2021 | 7751 view(s) | 24 people thought this was helpful
    I Can't Enter Names into the Alternate Host Field when Scheduling a Meeting using Webex Desktop App
    list-menuFeedback?
    You must enter email addresses into the To: field in the Outlook appointment before you can select an Alternate host.

    I can't enter names into the Alternate host field when scheduling a meeting using Webex Desktop App.

    I am unable to enter an alternate host when scheduling a meeting using in Outlook.

    The Alternate host button is grayed out when scheduling a meeting using Webex Desktop App.


    Solution:

    You must enter email addresses into the To: field in the Outlook appointment before you can select an Alternate host.

    To resolve the issue:

    1. In the Webex Settings window, click the OK button.
    2. In the Outlook appointment window, enter the alternate host's email address in the To: field. 
    3. Click the Change Settings button.

      The 'Webex Settings' window appears.
       
    4. Go to the Resources tab.
    5. In the Alternate host: section, check the box beside the person you would like to make an alternate host.
    6. Click the OK button.

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