The Re-assign NBR Recordings Option is Greyed Out in Site Administration

The Re-assign NBR Recordings option is greyed out in Site Administration.

I can't select the option to Re-assign NBR Recordings in a user's host account profile.

Re-assign option not available for Network-Based Recordings in a host account.

Solution:

Site Administrators only

To disable automatic recording for one or more Webex services:

Note: This action will disable automatic Network-Based Recording for ALL HOSTS ON THE SITE for the selected Webex service.

  1. Log in to your Webex Site Administration page. (Example: SITENAME.Webex.com/admin.php)
  2. Click on Configuration.
  3. Click on the service type you wish to disable automatic recording for (e.g. Webex Meetings, Webex Events, Webex Training)
    • You may need to select Options after selecting the service.
  4. Uncheck the Automatically record all sessions using Network Based Recording box.
  5. Scroll to the bottom of the page, then click Update.

Once these steps have been performed, Site Administrators will be able to re-assign recordings from one host account to another, see: Manage Recordings with Cisco Webex Site Administration

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