June 10, 2020 | 1962 view(s) | 22 people thought this was helpful
    Error: 'We can't connect to the camera' While Using a Logitech Rally Camera

    Error: 'We can't connect to the camera' while using a Logitech Rally camera.

    I'm receiving an error when I start my video in a Webex meeting using a Logitech Rally camera.

    To resolve this issue, use a Logitech MeetUp 993-001391 USB cable to connect the Logitech Rally camera to your computer.

    Was this article helpful?
    PricingWebex AppMeetingsCallingMessagingScreen Sharing
    Webex SuiteCallingMeetingsMessagingSlidoWebinarsSocioContact CenterExperience ManagementimimobileSecurityControl Hub
    HeadsetsCamerasDesk SeriesRoom SeriesBoard SeriesPhone SeriesAccessories
    EducationHealthcareGovernmentFinanceSports & EntertainmentFrontlineNonprofitsStartupsHybrid Work
    DownloadsHelp CenterJoin a Test MeetingOnline ClassesIntegrationsAccessibilityInclusivityLive & On-Demand WebinarsWebex CommunityWebex DevelopersNews & Innovations
    CiscoContact SupportContact SalesWebex BlogWebex Thought LeadershipWebex Merch StoreCareersWebex Leap
    Terms & ConditionsPrivacy StatementCookiesTrademarks
    • Twitter
    • LinkedIn
    • Facebook
    • Youtube
    • Instagram
    Terms & ConditionsPrivacy StatementCookiesTrademarks
    ©2023 Cisco and/or its affiliates. All rights reserved.