Before you begin

Single number reach (office anywhere) must be set up for your location by your administrator.

1

Go to https://settings.webex.com and select Webex Calling.

2

From the Calling User Portal, go to Call Settings.

3

Go to Single number reach (office anywhere) section and turn on the toggle.

4

Mark the check box if you want to enable contact calling from the directory tab.

5

Click Add Personal Number to add a phone number to be used as your single number reach (office anywhere) number.

6

Enter the Name and Phone Number.

Once you add a phone number, the number gets activated. To deactivate, uncheck the box next to the phone number.

7

Click Incoming Call Options to enable any of the following settings for this phone number:

  • Do Not Forward Calls—Your calls aren't forwarded, even if you've call forwarding enabled.

  • Answer Confirmation—When someone calls you, they're prompted to press a key before being connected. Use this option if you want your callers to know that their call is automatically going to your single number reach (office anywhere) number.

8

Click Save.


 

You can add another personal number by clicking Add Another Personal Number and then following the previous steps.

Example

Want to see how it's done? Watch this video demonstration on how to set up and configure the single number reach feature in the Calling User Portal.

Before you begin

Single number reach (office anywhere) must be set up for your location by your administrator.

1

Sign in to User Hub, then click Settings > Calling > Call settings.

2

Go to Single number reach (office anywhere) section and turn on the toggle.

3

Select the check box next to the Name and Personal phone number to add a phone number to be used as your single number reach number.

4

Enter the Name and Phone Number.

Once you add a phone number, the number gets activated. To deactivate, uncheck the box next to the phone number.

5

Select any of the following Incoming calling options:

  • Do Not Forward Calls—Your calls aren't forwarded, even if you've call forwarding enabled.

  • Answer Confirmation—When someone calls you, they're prompted to press a key before being connected. Use this option if you want your callers to know that their call is automatically going to your single number reach (office anywhere) number.

6

Click Save.


 

You can add another personal number by clicking Add Another Personal Number and then following the previous steps.