Create a single number reach for a location

The Single Number Reach feature isn’t automatically set up when service is provisioned. Before users can start using the Single Number Reach feature, you must first create a Single Number Reach for a location, and then assign a phone number to be used as the Single Number Reach portal.

1

From the customer view in https://admin.webex.com, go to Services in the left navigation bar and click Calling > Features > Single Number Reach.

2

Click Create Single Number Reach.

3

Enter the following information:

  • Location

  • Single Number Reach Name

  • Phone Number

  • Extension (optional)

  • Announcement Language

4

Choose who can use the Single Number Reach portal - Everyone in the company or Only the users within this location.

5

To allow silent prompt mode, check the Silent Prompt Mode check box.

6

Click Create.

What to do next

Once a Single Number Reach number is created for a location, the administrator or the users within that location can configure the service.

Get a list of your single number reach phone numbers

1

From the customer view in https://admin.webex.com, go to Services in the left navigation bar and click Calling > Features > Single Number Reach.

2

Click Export to download a CSV file with the list of Single Number Reach numbers.


 
You can narrow the export list to location by selecting the location from the drop-down list before clicking export.