When a meeting or webinar begins, the microphone optimizes audio for speech by default. To optimize for music, turn on Music mode.


Music mode defaults to encoding Fullband audio quality. With this toggle disabled, Music mode operates up to Superwideband audio fidelity.

Administrators that require the use of lower quality audio for Music mode can request the feature toggle to be disabled for their site.


For a meeting, click Show Menu Bar > Meeting > Meeting settings.


For a webinar, click Show Menu Bar > Webinar > Webinar settings.


In the Audio section, scroll to Webex smart audio and select Music mode.


If Noise removal is turned on, it turns off when you turn on Music mode.

After you turn on Music mode, a music note displays next to the Mute button .